COCKTAIL SERVER BEVERAGE

ViziRecruiter,LLC.; Indiana (PA); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Wellness programs

Paid time off

Job summary

A leading entertainment company in Pennsylvania is seeking a Cocktail Server to provide excellent service and create a fun experience for guests. The ideal candidate will have a high school diploma and experience in cocktail serving, be at least 21 years old, and possess strong customer service skills. This role involves taking orders, serving beverages, and ensuring customer satisfaction in a fast-paced environment.

Qualifications

• Minimum 6 months of cocktail serving experience preferred.
• Must be at least 21 years of age to serve alcoholic beverages.
• Must understand and speak the English language.

Responsibilities

• Takes orders and serves guests beverages.
• Provides a high level of customer service.
• Maintains a professional appearance at all times.
• Prepares drinks and serves them within guidelines.
• Notifies supervisor if a guest appears intoxicated.

Skills

Cocktail serving experience

Customer service skills

English language

Education

High School Diploma or equivalent

Job description

Introduction

...

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members’ financial, physical, and mental well-being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

Responsibilities

• Takes orders and serves guests beverages; totals charges and accepts payments. Responds to guest requests for amenities.
• This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members.
• Maintains a professional appearance at all times, clean and well‑groomed as per standard.
• Able to answer questions when asked about Hollywood’s operations.
• Provides friendly, quick, and professional service to guests and co‑workers.
• Keeps service wells wiped down, clean, and free of debris and clutter.
• Remains visible by standing in assigned station with an approachable look and stance at all times.
• Follows policies and procedures.
• Prepares drinks and serves drinks to guests within the following guidelines: beverage round time must be 10 minutes or less, beverages served within minutes of when an order have been taken, and keep an immaculate station by picking up all glassware through the station in a timely manner.
• Accepts payment for orders and provides accurate change.
• Notifies supervisor if a guest appears intoxicated.
• Prepares service wells for the following shift by completing opening and closing duties.
• Maintains ongoing awareness of safety and responds to emergencies accordingly.
• Other duties as assigned.

Requirements

• High School Diploma or equivalent is required with minimum 6 months of cocktail serving experience preferred.
• Must be at least 21 years of age to serve alcoholic beverages.
• Must understand and speak the English language.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand and walk. The employee is occasionally required to sit; reach with hands and arms; stoop, kneel, and crouch. The employee must occasionally lift and/or move up to 50 pounds. The employee requires manual dexterity to operate all necessary equipment. Specific vision abilities required by this job include close vision and distance.