Cocktail Server

ViziRecruiter,LLC.; Maryland Heights (MO); On-site; USD 7,813 - 11,128; Part time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Job summary

A leading entertainment company in Maryland Heights is seeking a Beverage Server. This role involves providing exceptional beverage service to guests in a fast-paced environment. Candidates must be at least 21 years old and possess excellent customer service skills. The position requires working nights and weekends and offers a pay rate of $6.875 per hour plus tips.

Qualifications

• Must be 21 years of age.
• Read, write legibly, understand, and speak English.
• Excellent customer service/communication skills.

Responsibilities

• Provide fast, friendly beverage service to casino guests.
• Monitor guest consumption of alcohol and intervene as needed.
• Promote casino events and programs.

Skills

Customer service skills

Communication skills

Ability to count money

Education

High School Diploma or equivalent

Job description

Introduction

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual\'s relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members\' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

Overview

• Responsibilities as described under the event and beverage service operations may vary by shift and location.

Responsibilities

As a Beverage Server, you will:

Shift: Varies | Pay: $6.875 per hour + tips (Tip Avg. $100 per shift)

• Provides personalized service and uses guest name.
• Resolves service problems according to guidelines.
• Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos.
• Promotes casino events and programs.
• Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round.
• Monitors guest consumption of alcohol and intervenes as needed according to guidelines.
• Takes drink orders, communicates with bartender, assists in the preparation of drinks, and presents drinks to guests.
• Handles money according to procedure.
• Works well with others, especially beverage servers, bartenders, barbacks, Beverage Supervisor, and Slots Supervisor.
• Maintains clean and stocked workstation.

Requirements

• Must be 21 years of age.
• High School Diploma or equivalent.
• Read, write legibly, understand, and speak English.
• Excellent customer service/communication skills.
• Ability to count money and change correctly.
• Knows or is able to learn tray service and cocktail ingredients.
• Available to work required schedule which may include nights, weekends, holidays, and overtime as needed.
• Must meet professional appearance standards as prescribed by company policy.
• Must be able to respond to visual and oral cues.
• Must be able to lift and carry 20 lbs. (full cocktail tray) for extended periods of time.
• Able to tolerate second-hand smoke, noise, and bright lights.
• Able to work at a fast pace in often crowded/noisy environment.
• Physically mobile with reasonable accommodations including ability to push, pull, carry, and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance when performing job duties in varying work areas such as confined spaces.