Cocktail Server at Fire & Sword, Hotel St. Michael, Prescott, AZ

Hotel Equities; Prescott (AZ); On-site; USD 13,808 - 19,666; Part time

Benefits offered by this job

Employee Assistance Program

Reduced room rates throughout the portfolio

Employee discount

Job summary

A hospitality management company in Prescott, AZ is seeking a Cocktail Server for The Hotel St. Michael. This role entails providing exceptional service by serving cocktails, maintaining the bar area, and ensuring a memorable guest experience. Candidates should have a high school diploma and preferably experience in hospitality. Strong communication and time management skills are essential, and the position offers an hourly rate of $12.15 along with various employee benefits.

Qualifications

• Previous experience in a serving or bartending role.
• Certification in bartending or mixology is preferred.
• Ability to remember, recite and promote variety of menu items.

Responsibilities

• Greet and welcome guests in a friendly and professional manner.
• Take drink orders and serve cocktails and beverages.
• Ensure the bar area is clean, organized, and well-stocked.

Skills

Strong communication skills

Attention to detail

Time management

Teamwork

Basic math skills

Education

High school diploma or equivalent

Job description

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Cocktail Server for The Hotel St. Michael in Prescott, AZ.

About the Role:

As a Cocktail Server at Hotel St. Michael you will play a crucial role in delivering exceptional service to our guests in a vibrant and upscale environment. Your primary responsibility will be to provide a memorable dining and drinking experience by serving a variety of cocktails and beverages with professionalism and flair. You will be expected to maintain a thorough knowledge of our drink menu, including ingredients and preparation methods, to effectively recommend options to guests. Additionally, you will ensure that the bar area is clean, organized, and well-stocked, contributing to the overall ambiance of the hotel. Ultimately, your efforts will enhance guest satisfaction and encourage repeat visits, making you an integral part of our hospitality team.

Minimum Qualifications:

• High school diploma or equivalent.
• Previous experience in a serving or bartending role.

Preferred Qualifications:

• Certification in bartending or mixology.
• Experience in a high-volume hospitality environment.
• Experience with Marriott or Forbes

Responsibilities:

• Greet and welcome guests in a friendly and professional manner.
• Take drink orders and serve cocktails and beverages promptly and accurately.
• Maintain knowledge of the cocktail menu and provide recommendations based on guest preferences.
• Ensure the bar area is clean, organized, and well-stocked throughout your shift.
• Handle cash and process payments accurately while adhering to hotel policies.
• Complete other duties as assigned by supervisor such as assisting security with disorderly guests.
• Must adhere to all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests to insure all laws are being followed.

Knowledge, Skills, and Abilities:

• Strong communication skills are essential for interacting with guests and understanding their needs, ensuring a positive experience.
• Attention to detail is crucial when preparing drinks and managing orders, as it directly impacts guest satisfaction.
• Time management skills will help you efficiently serve multiple tables and maintain a smooth workflow during busy periods.
• A good understanding of mixology and beverage trends will enhance your ability to recommend drinks and create a unique experience for guests.
• Finally, teamwork and collaboration with kitchen and bar staff will ensure seamless service and a cohesive atmosphere in the hotel.
• Must have basic knowledge of food and beverage preparation and service of various alcoholic beverages.
• Knowledge of the appropriate table settings, serviceware and menu items.
• Ability to read, sufficient to understand menus and special promotions, speak and write the English language to communicate with the guest, and take orders.
• Ability to remember, recite and promote the variety of menu items.
• Ability to transport large trays weighing up to 10 lbs. through a crowded room on a continuous basis throughout shift.
• Ability to operate beverage equipment such as a blender.
• Ability to operate a keyboard and learn point of sale procedures to pre-check an order and close out a check.
• Due to the cyclical nature of the hospitality industry, employees must be able to work varying schedules to reflect the business needs of the hotel.

Other:

• Being passionate about people and service.
• Strong communication skills are essential when interacting with guests and employees.
• Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
• Basic math skills are used frequently when handling cash or credit.
• Problem-solving, reasoning, motivating, and training abilities are often used.
• Have the ability to work a flexible schedule including nights, weekends and/or holidays

Amazing Benefits At A Glance:

• $12.15 Hourly Rate
• Team Driven and Values Based Culture
• Employee Assistance Program
• Reduced room rates throughout the portfolio
• Employee discount