Cocktail Server

Joe's Stone Crab; Miami Beach (FL); On-site; USD 19,000 - 30,000; Full time

Job summary

Joe's Stone Crab in Miami Beach is seeking a Cocktail Server to deliver exceptional guest experiences. You will take orders, serve cocktails and drinks promptly, and maintain a clean service area. Interact with guests professionally to enhance their visit and resolve questions.

Role requires attentiveness, multitasking, and a commitment to hospitality standards. Join a team that values hard work and guest satisfaction in a iconic locale.

Qualifications

• Must be of legal age to serve alcohol in the U.S.
• Customer service or food & beverage experience preferred.
• Ability to stand and walk for extended periods.

Responsibilities

• Greet guests warmly and take accurate drink orders.
• Deliver beverages promptly and maintain a clean service area.
• Ensure compliance with health, safety and alcohol service regulations.
• Collaborate with bartenders and staff to ensure smooth service.
• Process payments accurately and handle transactions.

Skills

Communication

Customer service

Multitasking

Friendly demeanor

Job description

A Legendary Institution

Joe's Stone Crab has been a cornerstone of hospitality in Miami Beach for over a century, known for excellence and tradition.

Pride in Hospitality

Our team shares a commitment to genuine service and creating memorable experiences for guests.

Strong Team Culture

Many employees build long careers here, creating a supportive environment built on teamwork and respect.

Opportunity to Grow

We believe in developing our people, giving employees the chance to learn, grow, and build meaningful careers in hospitality.

A Place That Values Hard Work

Dedication, professionalism, and reliability are recognized and appreciated.

About the Role:

As a Cocktail Server in the accommodation and food services industry, you will play a vital role in delivering an exceptional guest experience by efficiently serving beverages and ensuring customer satisfaction. Your primary focus will be to take orders, serve cocktails and other drinks promptly, and maintain a clean and organized service area. You will interact with guests in a friendly and professional manner, addressing any questions or concerns to enhance their overall visit. This role requires attentiveness to detail, multitasking abilities, and a strong commitment to hospitality standards. Ultimately, your efforts will contribute to creating a welcoming atmosphere that encourages repeat business and positive reviews.

Minimum Qualifications:

• Legal age to serve alcohol in the United States.
• Previous experience in a customer service or food and beverage role preferred.
• Ability to stand and walk for extended periods during shifts.
• Basic math skills for handling transactions.
• Strong communication skills and a friendly, approachable demeanor.

Preferred Qualifications:

• Certification in responsible alcohol service (e.g., TIPS or equivalent).
• Experience working in a fast-paced bar or restaurant environment.
• Knowledge of cocktail recipes and beverage preparation.
• Ability to work flexible hours including nights, weekends, and holidays.
• Multilingual skills to assist a diverse customer base.

Responsibilities:

• Greet guests warmly and provide attentive service throughout their visit.
• Take accurate drink orders and deliver beverages promptly and safely.
• Maintain cleanliness and organization of the service area, including bar and tables.
• Ensure compliance with all health, safety, and alcohol service regulations.
• Collaborate with bartenders and other staff to ensure smooth service flow.
• Handle guest inquiries and resolve any service issues professionally and efficiently.
• Process payments and manage cash or electronic transactions accurately.

Skills:

The required skills such as strong communication and customer service abilities are essential for engaging with guests and ensuring their needs are met promptly and courteously. Attention to detail and multitasking skills help manage multiple orders and maintain a clean service area simultaneously. Basic math skills are used daily to process payments accurately and handle cash transactions. Preferred skills like knowledge of cocktail recipes enhance the ability to answer guest questions and provide recommendations, improving the overall guest experience. Additionally, certification in responsible alcohol service ensures compliance with legal requirements and promotes a safe environment for both guests and staff.