Coatings Sales Specialist: Customer Experience Pro

Default Brand; Anaheim (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

Dunn-Edwards is seeking a Sales Associate to deliver exceptional customer service to homeowners and professionals. You will assist customers, provide product recommendations, and process purchases at the point of sale while keeping the store stocked and organized.

You'll learn about coatings and Dunn-Edwards products, interact with customers in person and by phone, and help maintain a fast, reliable service culture across a well-stocked sales floor.

Qualifications

• Four years of High School with diploma or GED equivalent; or equivalent combination of education and experience.
• Ability to read and interpret documents such as safety rules and operating instructions.

Responsibilities

• Make connections with customers, ask questions about their project, and offer options and advice.
• Ensure timely product delivery and maintain quality and service expectations.
• Process orders via email, phone, or in person and complete transactions at the point of sale.
• Adhere to safety standards and keep store areas clean and stocked.
• Stock and merchandise products according to planogram and assist with inventory.
• Communicate clearly in written and verbal form and serve as a positive brand representative.

Skills

Customer service

Communication

Sales

Teamwork

Education

High School diploma or GED

Tools

POS system

Job description

Dunn-Edwards is seeking a Sales Associate to deliver exceptional customer service to homeowners and professionals. You will assist customers, provide product recommendations, and process purchases at the point of sale while keeping the store stocked and organized.

You'll learn about coatings and Dunn-Edwards products, interact with customers in person and by phone, and help maintain a fast, reliable service culture across a well-stocked sales floor.