Coat Check- Irving Plaza

Live Nation Worldwide, Inc.; New York (NY); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Free concert tickets

Dog-friendly offices

Student loan reimbursement

Adoption/fertility support

Job summary

Live Nation Entertainment is seeking a guest services team member for live events in New York, NY. You will help guests with information, manage show timings, and support safe, enjoyable experiences at concerts.

Ideal candidates have at least 1 year of people experience, strong English skills, the ability to lift up to 25 lbs, and flexibility to work late hours in a fast-paced venue environment; prior experience in live music is a plus.

Qualifications

• Willingness to work late hours.
• Flexible schedule availability.
• Cash handling experience.
• At least 1 year of experience interacting with people in a positive environment.
• Fluent English (reading/writing/speaking).
• Ability to lift or move up to 25 lbs.
• Tolerance of diverse cultures, music and art forms.
• Bi-lingual preferred.

Responsibilities

• Serve as information resource for guests and members.
• Assist guests with show timing for supporting acts and headliners.
• Assist other positions and communicate to improve guest experience.
• Balance tickets issued to revenue.
• Articulate and adaptable communication with current audience.
• Maintain grooming standards.
• Anticipate guest needs.
• Adhere to dress code policy.
• Ensure guest safety and hazard removal.
• Prevent theft and property damage.
• Attend pre-shift meeting with Manager on Duty.

Skills

Customer service

Cash handling

Late hours

Flexible schedule

English fluent

People interaction

Lifting ability

Cultural tolerance

Job description

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com. Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine's 50 Companies that Care. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

WHAT THIS ROLE WILL DO

• Serve as a resource of information for all Guests and Members regarding their experience in the music area.


• Provide assistance to guests and members regarding the timing of the supporting acts and headliner acts.


• Provide assistance to all positions and communicate effectively with others to enhance guest and members experience.


• Ability to balance tickets issued to revenue.


• Articulate vocabulary with the ability to adapt and socialise with current audience.


• Exemplary and professional grooming standards.


• Ability to anticipate guests’ needs.


• Adherent to HOB dress code policy.


• Ensure guest safety through proactive personal interaction and removing hazards in the area of responsibility.


• Safeguard against theft and property damage.


• Attend pre-shift meeting conducted by Manager on Duty prior to start of each shift.

WHAT THIS PERSON WILL BRING

Required

• Ability to work late hours.


• Flexible schedule.


• Cash handling experience.


• 1-year work experience interacting with people in a positive environment.


• Read, write and speak English fluently.


• Must be able to lift or move up to 25 lbs using proper lifting techniques.


• Tolerance of all cultures, music and art forms.

Preferred

• Bi-lingual.


• Experience in a live music environment.

Physical Demands/Working Environment

Working environment is fast-paced, often loud and stressful. Position requires extended periods of prolonged standing and working on your feet both indoors and outdoors. Must be able to lift or move up to 25 lbs using proper lifting techniques.

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case‑by‑case basis.

Compensation

The expected compensation for this position is: $17.00 USD Hourly