CO- Operations Supervisor (Inside Sales Supervisor) - Denver, CO

Sunsrce; Denver (CO); On-site; USD 65,000 - 95,000; Full time

Job summary

Ryan Herco Flow Solutions, a SunSource company, seeks an Inside Sales Leader to drive customer-focused sales activities and coordinate cross-functional teams. The role emphasizes coaching staff, delivering timely quotes, and upholding service standards.

It demands collaboration with regional sales and HR for staffing and process improvements. The position blends leadership with hands-on sales execution, ensuring proactive engagement and alignment with the sales strategy.

Qualifications

• Bachelor’s degree preferred.
• 3+ years in inside sales or customer service.
• Proficient with MS Office (Word, Excel, PowerPoint).

Responsibilities

• Provide quotes, bids, and follow-up to customers.
• Coordinate with Inside Sales and Outside Sales teams.
• Recruit, interview and hire Inside Sales and Warehouse staff.
• Train, coach, and lead staff.
• Support sales and marketing plans.
• Lead by example and uphold company policies.

Skills

Inside Sales

Customer Service

Communication Skills

Interpersonal Skills

Teamwork

Education

Bachelor's Degree

Tools

MS Word

MS Excel

MS PowerPoint

Job description

Ryan Herco Flow Solutions, a SunSource company, is a leading distributor of fluid control systems, fluid filtration systems, fluid handling products, micro-electronics, and general industrial supply. We sell to a broad base of customers in industries such as electronic component and equipment manufacturers, chemical manufacturers, water & waste treatment, metal finishing, pollution control and life sciences companies. www.rhfs.com

Inside Sales Leader with responsibility to facilitate an atmosphere of cooperation, accountability and empowerment.

Essential Responsibilities / Duties

• Perform quality work within deadlines with or without direct supervision
• Interact professionally with other employees, customers and suppliers
• Work effectively as a team contributor on all assignments.
• Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
• Follow company safety policies and procedures.
• Material responsibilities and essentials duties which must be completed in achieving the objectives of the Operations Supervisor Position:
• Insures that the Inside Sales team is pro-active and productively engaged in selling activities.
• Provides and insures customer satisfaction through timely quotes, bids and follow-up.
• Assists in recruitment, interviewing and hiring Inside Sales and Warehouse employees.
• Trains, coaches, and leads staff.
• With direction from Regional Manager, Director of Sales Operations, and Human Resources counsels and implements discipline
• Liaison for Outside Sales, Regional Manager and customers.
• Reviews the daily edit and remits information to corporate offices.
• Supports and facilitates implementation of sales and marketing plan.
• Upholds and promotes Ryan Herco Flow Solutions image of professionalism and service at all times.
• Adheres to company policies and procedures and holds staff accountable.
• Leads by example.
• Holds Inside Sales team members accountable to achieving sales and marketing objectives.
• Performs additional duties as requested

Requirements

• Bachelors Degree Preferred
• 3 years Inside Sales/Customer Service Experience
• Knowledge of PVC fittings or plumbing industry is a plus
• PC skills, including Microsoft Word, Excel and PowerPoint
• Mechanical/Technical aptitude
• Excellent Written and Verbal Communication
• Excellent customer service skills. Interacts effectively and works productively with a wide range of people
• Solid interpersonal skills, able to maintain cooperative working relationship with all levels of personnel
• Reliable and effective communicator
• Strong teamwork and professional demeanor

Equal Opportunity Employer, including disability and protected veteran status. If you are an individual with a disability and require an accommodation to complete the application process, please contact [e-mail] request reasonable accommodation. Only requests for accommodation in the application process will be returned from this email address. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí). Sun-Source | Privacy Policy #rhfsassc