Co-Op - Advertising & Marketing

O'Reilly Auto Parts; Springfield (MO); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive wages & paid time off

Stock purchase plan & 401(k)

Medical, dental, and vision insurance

Tuition educational assistance programs

Opportunities for career growth

Job summary

O'Reilly Auto Parts in Springfield, Missouri is seeking a motivated individual to learn daily routines and assist with customer engagement and support. The role involves a variety of tasks including clerical duties, answering inquiries, and providing suggestions for process improvements. Candidates must have a high school diploma and be enrolled in an accredited university. Essential skills include excellent communication and the ability to work both independently and within a team. A competitive compensation package including benefits and opportunities for career growth is offered.

Qualifications

• High school degree or equivalent; must be enrolled in an accredited university/college program.
• Excellent written and verbal communication skills.
• Ability to work well independently and in a team-oriented environment.
• Energetic and eager to tackle new projects and ideas.

Responsibilities

• Understand the overall concept and culture values of the company.
• Engage with customers and provide service and/or sales.
• Provide suggestions to management for improving internal processes and customer service.
• Answer phone inquiries and manage basic company information.
• Perform clerical duties and manage documents.

Skills

Communication skills

Teamwork

Independent work

Eagerness to tackle projects

Education

High school degree or equivalent

Currently enrolled in university/college

Tools

Microsoft Office Suite

Job description

Position Overview

This position will be expected to learn the ins‑and‑outs of daily routines and procedures within the assigned department. The primary focus will be learning how the organization runs and improving efficiencies.

Essential Job Functions

• Understand the overall concept and culture values of the company, including the brand, customer, product goals, and all other aspects of service.
• Engage with customers or clients and provide service and/or sales.
• Provide suggestions to management for improving customer service and internal processes.
• Answer phone inquiries, direct calls, and provide basic company information; oversee mail deliveries, packages, etc.
• Perform clerical duties, take memos and organize documents; photocopy, fax, etc. as needed.
• Assist in preparing information and research materials; create and maintain presentations.
• Take notes and memos during meetings; compose documents and reports; sort and manage files.
• Follow team procedures and standards related to reporting and ad‑hoc analysis to improve data accuracy, visibility, and value.
• Provide insight into existing reporting methods and identify opportunities for improvement.
• Learn and become proficient on internal software systems.
• Manage databases and input information, data, and records.
• Attend company functions and networking events.
• Assist in telephone coverage for the department as needed.
• All other duties as assigned.

Skills / Education / Experience

Required:

• High school degree or equivalent; must be enrolled in an accredited university/college program.
• Excellent written and verbal communication skills.
• Ability to work well independently and in a team‑oriented environment.
• Energetic and eager to tackle new projects and ideas.

Desired:

• Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel).

Total Compensation Package

• Competitive wages & paid time off.
• Stock purchase plan & 401(k) with employer contributions starting day one.
• Medical, dental, and vision insurance with optional flexible spending account (FSA).
• Team member health / wellbeing programs.
• Tuition educational assistance programs.
• Opportunities for career growth.

O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions), age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to [e-mail] or call [phone] option, and provide your requested accommodation, and position details.