Co-Manager: Store Ops & Team Development Leader

The Wendy's Company; Roswell (GA); On-site; USD 38,000 - 60,000; Full time

Job summary

The Wendy's Company in Ridgeland, MS seeks a Co-Manager to hire, train and develop crew, and to assist the unit manager in operating and maintaining the store to maximize profitability and customer satisfaction.

The Co-Manager will oversee hiring and training, monitor costs, quality, service and cleanliness, train crew across shifts, and ensure adherence to procedures to deliver strong store performance.

Qualifications

• 1 year of line operations experience in the restaurant industry.
• College degree or equivalent experience in operations.

Responsibilities

• Builds sales by promoting customer satisfaction.
• Monitors product quality during shift and feedback to crew.
• Trains crew to respond promptly to customer needs.
• Trains crew in customer courtesy and service efficiency.
• Trains crew to solicit feedback to determine customer satisfaction.
• Performs administrative duties and writes crew schedules.
• Directs crew to maintain store cleanliness and adhere to procedures.
• Follows flowcharts and monitors inventory levels to meet goals.
• Manages shifts to meet standards and procedures.

Skills

Supervisory practices

Interviewing practices

Crew orientation and training

Education

College degree or equivalent experience in operations

Job description

The Wendy's Company in Ridgeland, MS seeks a Co-Manager to hire, train and develop crew, and to assist the unit manager in operating and maintaining the store to maximize profitability and customer satisfaction.

The Co-Manager will oversee hiring and training, monitor costs, quality, service and cleanliness, train crew across shifts, and ensure adherence to procedures to deliver strong store performance.