Co-Manager: People, Profit & Service Leader

Carlisle Corporation; Bay Minette (AL); On-site; USD 36,000 - 48,000; Full time

Job summary

Carlisle Corporation, a Wendy’s franchisee, seeks a Co-Manager to lead crew hiring, training and development, while assisting the unit manager in daily operations to maximize profitability and customer satisfaction.

The role requires supervising recruitment, training, food safety, and efficiency, with a focus on maintaining standards and coaching for continuous improvement in service times and quality.

Qualifications

• Wendy's operating systems and procedures.
• Wendy's policies and procedures related to job responsibilities.
• Supervisory practices.
• Interviewing practices.
• Crew orientation and training program.

Responsibilities

• Hires, trains and terminates crew members to ensure adequate coverage.
• Trains crew to respond promptly to customer needs.
• Trains crew in customer courtesy.
• Takes service times and determines efficiency.
• Trains crew to solicit feedback to determine customer satisfaction.
• Establishes and communicates daily goals.

Skills

Operations knowledge

Supervisory practices

Interviewing practices

Crew training

POS systems

Education

College degree

Operations experience

Tools

POS systems

Job description

Carlisle Corporation, a Wendy’s franchisee, seeks a Co-Manager to lead crew hiring, training and development, while assisting the unit manager in daily operations to maximize profitability and customer satisfaction.

The role requires supervising recruitment, training, food safety, and efficiency, with a focus on maintaining standards and coaching for continuous improvement in service times and quality.