Co-Manager: Lead Crew, Elevate Service & Profits

Carlisle Corporation; Biloxi (MS); On-site; USD 28,000 - 38,000; Full time

Job summary

Wendy's in Biloxi, MS seeks a Co-Manager to lead and develop crew while supporting the unit manager in daily operations. You will focus on hiring, training, and maintaining service standards to maximize profitability and customer satisfaction.

You will oversee staffing, quality, service, cleanliness, and administration, driving performance and coaching team members to uphold Wendy's standards and policies.

Qualifications

• College degree or equivalent experience in operations.
• 1 year of line operations experience in the restaurant industry.
• Must possess valid driver's license.
• Standing for long periods and ability to work in a fast-paced environment.

Responsibilities

• Builds sales by promoting customer satisfaction.
• Manages costs by monitoring crew prep, production, and procedures execution.
• Tracks waste levels by using established procedures and monitoring crew position procedures.
• Communicates to unit manager any problems in sales and profit related to shift management.
• Assists unit manager in executing store sales and profits plan as defined.
• Monitors food costs to eliminate waste and theft.
• Hires, trains and terminates crew members to ensure adequate coverage.
• Trains crew to respond promptly to customer needs.
• Trains crew in customer courtesy.
• Takes service times and determines efficiency.
• Trains crew using the Crew Orientation and Training process.

Skills

Crew supervision

Communication

Training

Education

College degree or equivalent experience in operations

Tools

Wendy's operating systems

Job description

Wendy's in Biloxi, MS seeks a Co-Manager to lead and develop crew while supporting the unit manager in daily operations. You will focus on hiring, training, and maintaining service standards to maximize profitability and customer satisfaction.

You will oversee staffing, quality, service, cleanliness, and administration, driving performance and coaching team members to uphold Wendy's standards and policies.