Co-Manager

Windsor, Inc.; New York, Northern (NY, KY); Hybrid; USD 60,000 - 80,000; Full time

Job summary

Windsor, Inc. in New York, NY seeks an experienced Store Manager to oversee all store operations and loss prevention initiatives. You will lead a team to achieve sales goals while maintaining company standards and profitability.

This role requires focus on asset protection, customer service, and compliance with policies. The position demands strong leadership, coaching, and the ability to coordinate staff across shifts in a fast-paced retail environment.

Qualifications

• Minimum 1 year Retail Management experience or 6 months at Windsor in a store.
• Proven leadership ability to develop and motivate a team of up to 25 employees.
• Excellent communication skills to resolve issues with customers and associates.

Responsibilities

• Manages all store operations, loss prevention and profitability decisions.
• Directs sales efforts by coaching and motivating employees to meet goals.
• Ensures compliance with company policies, procedures and dress code.
• Maintains housekeeping, safety, visual standards and asset protection.
• Opens/closes store, conducts deposits, protects company assets, and staff scheduling.

Skills

Retail Management

Leadership

Customer Service

Communication

Staff Training

Job description

Education LevelHigh SchoolWindsor expects great job performance. Job duties are to be conducted in a safe manner and with ethical work habits. This includes contributing individually and as a member of management to meet company goals and supporting our mission statement, as well as displaying a friendly, respectful and optimistic personality. In addition, associates must be responsible in complying with policies, procedures, work rules and guidelines.**Job Summary:**Manages all store operations, loss prevention and makes decisions that directly affect store performance and profitability. Accountable for achieving store and company overall profitability expectations in terms of sales, shrink, payroll, and expenses. Treats customers and co-workers with dignity and respect. Effectively sales directs by coaching and motivating employees to achieve personal and store sales goals. Ensures compliance is met for all company operations, policies, and procedures. Controls store shrink by practicing and preventing loss.**Essential Job Functions:*** Applies and coaches others on 4 Step Selling Techniques* Achieves Personal Sales Goals of Black Dot/Gold Star Performance* Achieves Company KPI Goals and Expectations* Follows Loss Prevention Procedures and controls shrink and expenses* Cleans and maintains good housekeeping* Adheres to Company Dress Code Policy* Delegates daily operational duties* Assists in conducting training and recruiting and staffing* Enforces and follows all company policies, procedures, guidelines and programs* Ensures work environment is safe and clean at all times* Maintains Company Visual Standards* Makes deposits, holds keys* Protects company assets* Any other duties as may be assigned by management**Adheres to Mission Statement Values:*** Works hard and has fun as a team player* Integrity (mandatory)* Need to improve all the time* Does more with less and creates value* Smiles and listens. Makes guests happy* Organized and plans in ridiculous detail* Respects our caring and loyal family**Qualifications/Requirements:*** Minimum 1 year Retail Management experience or 6 months at Windsor working at a store* Proven leadership experience, ability to develop and motivate a team of up to 25 employees* Able to resolve issues as they arise with customers and associates* Communicates well and effectively in a one on one setting and in a group setting**Physical/Environmental Demands:**Frequently stands, walks, observes, communicates and reads. Regularly moves and pushes. Counts and writes to accurately complete documentation. Must be able to: access all areas of the store including selling floor, stock area and register area, operate and use all equipment necessary to run the store, climb ladders, move or handle merchandise throughout the store (generally weighing from 0-25 pounds) and work varied hours/days to oversee store operations. Environment is fast paced and indoor temperature conditions vary.*\*Job descriptions are merely a summary of the position. Duties and responsibilities are subject to change and may include any other that management finds necessary to successfully maintain store operations.*