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Children's National Hospital in Silver Spring, MD seeks an Assistant Director (AD) of Donor Advancement & Upgrades to lead unrestricted revenue growth and donor stewardship. You will manage a portfolio of annual gift and low-level major gift prospects, coordinating with the Direct Response team to drive donor engagement.
The role focuses on sustaining donors, building long-term relationships, and increasing donor lifetime value through proactive outreach and personalized stewardship.
1 Inventa Place Silver Spring, MD 20910 Kids Are Our Everything. Department 10536 VP, Systems, Data, Finance, GA, DR, Pros Res & Campaign Pay Range $57,969.60 - $96,616.00 Shift: Day
The Assistant Director (AD), Donor Advancement & Upgrades plays a critical role in growing the Foundation's unrestricted revenue, strengthening donor retention, and building a sustainable pipeline of future leadership and major gift donors. Serving as the primary concierge for sustaining donors and other high-potential annual giving supporters, this role provides personalized stewardship, proactive outreach, and donor-centered relationship management designed to deepen engagement and increase donor lifetime value. The AD partners closely with the Direct Response team to identify, qualify, and cultivate donors acquired through digital, direct response, and emerging acquisition channels, including face-to-face canvassing. Through thoughtful stewardship and strategic engagement, the AD helps donors feel valued from their first gift, strengthens retention among sustaining and mid-level donors, and identifies opportunities to move supporters up the giving ladder. By connecting donors to the impact of Children's National and creating clear pathways for increased involvement and philanthropy, the AD ensures stronger financial support today while developing a robust pipeline for tomorrow. The Assistant Director Development plays a key role in increasing unrestricted revenue for the Foundation contributes to feeding either the Direct Response, Annual Giving, Planned Giving, and Major Gifts Pipelines that bring philanthropic growth to the organization. With support from senior management, the Assistant Director identifies, cultivates, solicits and stewards relationships with individuals, families, and targeted groups of individuals who partner financially with Children's National to manage a portfolio of annual gift and low level major gift prospects with an annual expectation of $500k. Provides a world-class experience that leaves donors feeling valued, informed and engaged.
Bachelor's Degree in Business Administration, Marketing, Communications or other related field (Required)
4 years of technical development experience with a proven record in lower level major gifts, high end annual gifts or special event execution, or managing a component of the marketing program preferably in a healthcare or academic setting (Required)
Strong written and verbal communication skills (including phone skills such as warm tone, good speaking cadence, clear and articulate speech) Effective interpersonal skills that demonstrate poise, tact, patience, and courtesy Must demonstrate initiative, energy, confidence, strong donor service attitude, and willingness to contribute to a teamwork-driven environment High levels of professionalism, compassion, creativity and integrity Proven experience in successfully building and cultivating donor relationships A willingness to work collaboratively to produce fundraising strategies and tactics Proven sense for developing tactics to meet goals and objectives Ability to manage time and task completion effectively Strong familiarity with The Raiser's Edge software and/or other donor-related platforms