CNC Tooling Sales Engineer

The Robert E. Morris; Springfield, Northern (MA, KY); Hybrid; USD 85,000 - 125,000; Full time

Benefits offered by this job

Competitive starting salary

Health benefits with vision & dental

Paid Time Off 23 days first year

10 holidays

401(k) with company contribution

Tuition reimbursement

Employee appreciation events

Employee Assistance Program

Job summary

The Robert E. Morris Company, a division of Morris Group, Inc., is seeking a CNC Tooling Sales Engineer in Springfield, MA.

You will support the capital equipment sales process by delivering technical information to improve productivity for machine tool users, collaborating with internal teams, and ensuring follow-up with customers. Responsibilities include maintaining product knowledge, supporting tooling projects, and developing solutions from concept to completion while traveling regionally

Qualifications

• Engineering Degree (or related field) preferred with 3+ years of applicable experience.
• Experience with CNC machine technology in a manufacturing environment.
• Proficiency with Microsoft Office; ability to interpret varied instructions.
• Experience with Salesforce or another CRM is a plus.
• Valid US driving license; travel across regional territory.

Responsibilities

• Develop and maintain customer relationships from pre-sales to project completion.
• Maintain in-depth knowledge of machine tool industry and represented products.
• Support tooling and machine accessory projects within a sales territory.
• Develop solutions for process optimization and manage related projects end‑to‑end.
• Present products and information effectively to customers in various settings.

Skills

Public speaking

Presentation skills

Interpersonal skills

Team collaboration

Strategic thinking

Customer relationship management

Communication

Education

Engineering Degree (or related field)

3+ years relevant experience

Tools

Salesforce

CRM experience

Job description

Join a USA Today Top Workplace!

Morris Group, Inc., one of the largest machine tool distribution networks in North America, is a third generation, family owned and operated business that serves manufacturers of precision machined parts in the United States. Our mission is to help manufacturers maintain a competitive advantage in the world economy by improving productivity.

The Robert E. Morris Company is a division of Morris Group, Inc. We supply CNC machine tools, tooling, accessories, software, automation, and more to manufacturers of precision machined parts.

Our customer base is located in the New England states plus northern New Jersey and eastern New York, including the New York metropolitan area and Long Island. Our mission is to help manufacturers from all industry sectors achieve and maintain a competitive advantage by improving productivity. We help customers "do more with less".

Summary of Responsibility:

As a CNC Tooling Sales Engineer, you will be responsible for being an important support function in the capital equipment sales process by providing technical information required to improve productivity of machine tool users. Working with various internal departments to provide accountability and follow-up for our customers.

What You Will Contribute:

• Developing and maintaining customer relationships to ensure all needs are met from pre-sales to project completion by actively reviewing processes and reporting through Salesforce
• Maintaining an in-depth knowledge of the machine tool industry and the product lines represented by our company
• Supporting a broad range of tooling and machine accessory projects within a sales territory and establishing yourself as the central knowledge base for the associated machine accessories, work holding, and tool holding products
• Developing solutions for process optimization and managing related projects from concept to completion
• Participating in continuous education meetings, seminars, and training sessions to stay current with new products, processes and technologies
• Cultivating a sales territory to generate revenue when not supporting capital machine projects
• Being responsive to customers and capital sales account managers in resolving issues promptly and professionally
• Maintaining a high degree of integrity and professionalism that safeguards the trust and confidence of customers, and colleagues.

Qualifications & Competencies:

• Engineering Degree (or related field) preferred with 3+ years of applicable experience
• Intermediate to sophisticated knowledge of CNC machine technology and applications with experience in a manufacturing environment
• Proficiency with Microsoft Office Suite and the ability to interpret instructions provided in written, oral, diagram, or schedule form
• Deep-seated desire to win in a competitive marketplace
• Strong organizational and time-management skills
• Ability to excel in a team environment as well as when working independently
• Bring a strategic approach to all of your work and creativity for solving challenges
• Strong interpersonal and presentation skills – must be able to effectively present products and information to customers in one-on-one and group settings
• Ability to communicate professionally in oral and written exchanges
• Experience with Salesforce or another CRM is a plus
• Ability to manage occasional long-distance travel
• Possess a valid US driving license and a clean driving record
• A valid US Passport is a plus
• Frequent travel throughout a regional sales territory is required
• Public speaking and/or product presentation experience
• CMTSE Certification
• Project Management experience
• Lean Manufacturing training/experience

Other Functions:

• Perform related duties as required

The duties listed above are intended only as illustration of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar or a logical assignment to the position.

What's in it for You:

We take great pride in our employees and offer a variety of benefits that allow our employees to be successful inside and outside of work:

• Competitive starting salary
• Market competitive comprehensive health benefits including a zero premium medical plan offering, vision, dental, and company paid life insurance
• Paid Time Off, starting with 23 paid days off in your first year.
• 10 Company Paid Holidays
• 401(k) retirement plan with company contribution
• Tuition reimbursement
• Employee appreciation events and perks
• Employee Assistance Program

Mental and Physical Requirements:

• Must be highly mobile, able to access all areas of the premises.
• Ability to concentrate and remain focused while prioritizing multiple tasks, responsibilities, and projects.
• Ability to sit for prolonged period of times.
• Able to perform bending, twisting, stooping, reaching, and lifting of moderate to heavyweight material up to 50 lbs. with assistance from equipment or other employees.
• Ability to frequently use hands and arms.
• Vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
• Ability to work responsibly and professionally in dynamic job sites that may involve tight timelines, changing priorities, and interaction with customers and team members.

Certain positions are designated as safety-sensitive due to the nature of the work performed. Employees in these roles may also be expected to:

• Ability to stand, walk, bend, kneel, crouch, climb, and reach for extended periods while servicing equipment.
• Ability to work in tight spaces or awkward positions, including accessing equipment interiors and elevated areas.
• Strong hand-eye coordination and fine motor skills required for precise electrical, mechanical, and diagnostic work.
• Ability to work in industrial environments, with exposure to noise, lubricants, coolants, metal chips, and other manufacturing conditions, while consistently wearing required personal protective equipment (PPE).

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

Requisition ID #: 1773C Springfield, MA