CNC Sinker EDM Service Engineer (Mitsubishi Systems)

100Hires, Inc.; Minneapolis (MN); On-site; USD 70,000 - 90,000; Full time

Job summary

100Hires, Inc. is seeking a field service engineer to diagnose, repair, modify, and test Mitsubishi Sinker EDM products at customer sites across the United States. The role travels 100% of the time, primarily within the U.S., with some international assignments and on-site support at customer facilities.

You will document actions and parts used, and provide remote support when appropriate. The candidate should have hands-on electrical and mechanical skills, experience reading drawings and

Qualifications

• Two-year electronic or technical degree or equivalent hands-on experience.
• Experience troubleshooting and repairing mechanical systems.
• Proficiency with electrical measurement tools (voltmeter, oscilloscope, and related test equipment).
• Knowledge of mechanical drawings and wiring diagrams.
• Familiarity with CNC programming (G-code/M-code).
• Strong written and verbal communication; thrives in a fast-paced team setting.
• Extensive travel required; valid driver’s license.

Responsibilities

• Visit customer locations to diagnose complex issues and complete on-site repairs.
• Disassemble, rebuild, and align mechanical and electrical machine components as needed.
• Provide remote troubleshooting and technical guidance by phone.
• Communicate clearly and professionally with customers at every step.
• Interpret schematics and block diagrams to analyze root causes and resolve faults.
• Capture detailed records of problems found, corrective actions, and parts used.
• Perform other duties as assigned.

Skills

Mechanical troubleshooting

Electrical troubleshooting

Metrology

Wiring diagrams

Communication skills

Driver's license

Education

Two-year electronic/technical degree

Tools

G-code

M-code

Windows tools

Job description

Step into a Day on the RoadYou wake up in a new city, grab your toolkit, and head straight to a customer site. By mid-morning, you’re deep into diagnostics on a Mitsubishi Sinker EDM, tracing faults across electrical and mechanical systems. After lunch, you’re rebuilding a subassembly, validating with measurements, and closing the loop with clear documentation. Before the day ends, you’re on the phone helping another customer troubleshoot remotely. That’s a typical day as our CNC Sinker EDM Service Engineer.Role OverviewIn this customer-facing role, you’ll apply advanced mechanical and electrical know-how to troubleshoot, repair, modify, and test Mitsubishi machining products. This position travels 100% of the time, Monday–Friday. Travel is primarily across the United States, with occasional international assignments. Support is delivered on-site at customer facilities and, when appropriate, via telephone. We invest in training and long-term growth, and we’re proud of our employee longevity and exceptional customer retention.What You’ll TackleVisit customer locations to diagnose complex issues and complete on-site repairs.Disassemble, rebuild, and align mechanical and electrical machine components as needed.Provide remote troubleshooting and technical guidance by phone.Communicate clearly and professionally with customers at every step.Interpret schematics and block diagrams to analyze root causes and resolve faults.Capture detailed records of problems found, corrective actions, and parts used.Perform other duties as assigned.QualificationsWorking knowledge of mechanical drawings and wiring diagrams.Familiarity with CNC programming (G-code/M-code) is a plus.Comfort using Windows-based computers and common software tools.Strong written and verbal communication; thrives in a fast-paced, team-driven setting.Extensive travel required; valid driver’s license required.Education & ExperienceTwo-year Electronic or Technical degree, or equivalent hands-on experience.Proficiency with electrical measurement and inspection tools (voltmeter, oscilloscope, and related test equipment).Demonstrated experience troubleshooting and repairing mechanical systems.Skilled with precision mechanical metrology (dial indicators, micrometers, calipers).Working ConditionsThe job is primarily indoors but may involve exposure to changing weather (heat, cold, wind, rain, sun). You’ll work near moving mechanical equipment with moderate to loud noise. Expect significant driving and overtime. You must be able to operate a motor vehicle and possess a valid driver’s license.Physical RequirementsFrequent bending at the waist, upper-body twisting, standing, speaking, hearing, and kneeling. Repetitive hand use including squeezing, keyboarding, and crouching. Frequent lifting/carrying of 1–10 lbs, recurrent lifting of 11–20 lbs, and occasional lifting/carrying of 21–50+ lbs. Constant pushing/pulling of 1–50 lbs and infrequent pushing/pulling over 50 lbs with handcarts or other wheeled aids. Strong visual and color acuity are essential.Proficiencies We ValueEquipment TroubleshootingElectrical SchematicsElectrical Troubleshooting SkillsTroubleshooting SkillsMechanical Troubleshooting SkillsPneumatics ExperienceHydraulics ExperienceCNC Machine RepairElectrical TroubleshootingElectrical RepairG-CodeTolerance AnalysisElectrical / Electronic SystemsHigh Voltage SystemsPneumatics TroubleshootingM-CodeField Service ReadinessPrecision Measurement & Hand MetrologyAdvanced Inspection & Gauge MeasurementHydraulic Systems & ComponentsMechanical Systems & Component RepairSpindle Maintenance & RepairElectrical Schematic ReadingAccessibility & Equal Opportunity• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.