CNC Programming Supervisor

Ryerson; Town of Excelsior (WI); On-site; USD 70,000 - 105,000; Full time

Job summary

Ryerson in the United States is seeking a CNC Supervisor to lead the Programming team and drive manufacturing operations, ensuring accurate production information reaches the shop floor on time. This hands-on leadership role offers opportunities to influence efficiency, quality, and customer satisfaction.

You will manage CAD/CAM design, training, and KPI-based performance, collaborate with Sales and Production to translate orders into actionable instructions, and mentor team members while

Qualifications

• Bachelor’s degree in Engineering, Industrial Technology, or related field.
• Minimum 2 years in Programming and Production.
• Extensive CAD/CAM design experience for production-ready materials.
• Experience working directly with customers and building relations.
• Proficiency with Microsoft Office (Outlook, Excel, Word).
• Strong communication and problem-solving to translate requirements into production instructions.

Responsibilities

• Deliver floor operator instructions with Sales and Production.
• Verify notes from sales orders and production details are transferred to teams.
• Meet quality and deadlines for shop floor work.
• Manage Programming team—hiring, disciplining, KPIs, performance.
• Attend meetings to support Programming and strategic programs.
• Provide training on Programming CAD tools and machine capabilities.
• Maintain data storage and retention policies for customers' technical information.
• Perform other duties as assigned.

Skills

Leadership

Communication

Problem-solving

Education

Bachelor’s degree in Engineering, Industrial Technology, or a related field

Tools

CAD/CAM design

Microsoft Office Suite

Job description

Welcome to Ryerson, where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1842, we are committed to excellence and best-in-class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued, and your development supported. Ryerson offers a dynamic, quality-focused, environment, ideal for advancing your career and making your mark in the metals industry.

As a CNC Supervisor, you’ll lead the Programming team and drive the success of our manufacturing operations. You'll oversee CNC programming, quality, training, and team development while ensuring accurate production information reaches the shop floor on time. This is a hands-on leadership role where you can make a direct impact on efficiency, quality, and customer satisfaction.

Roles and Responsibilities

• Work with Sales and Production to deliver instructions for floor operators to be able to efficiently and accurately produce fabricated parts
• Review sales order and production job details to make sure that all notes are transferred to the production teams
• Meet deadlines and expectations on quality for all work going to the shop floor from the Programming team
• Manage Programming team members including hiring, discipline, target-setting, and performance management to KPIs
• Attend meetings as needed to represent Programming and to support strategic programs
• Ensure technical training for team members on Programming CAD tools and also for key machine capabilities on the production shop floor
• Follow all company policies and procedures on data storage and retention of technical information for customers
• All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice

Requirements

• Bachelor’s degree in Engineering, Industrial Technology, or a related field
• Minimum 2 years of working experience in a Programming and Production environment
• Extensive experience with CAD/CAM design and how to produce production-ready materials accurately
• Previous experience working directly with customers and building positive, professional relationships
• Proficiency with Microsoft Office Suite, including Outlook, Excel, and Word
• Strong communication and problem-solving skills, with the ability to gather information, clarify requirements, and translate them into clear, accurate production instructions

Base Salary: $70,278.44- $105,417.66 annually. A starting salary higher than $70,278.44 annually is based on a level of experience and education that significantly exceeds the minimum requirements and is commensurate with the compensation scale.

#LI-NK1

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex (including gender identity, sexual orientation or preference, and pregnancy), age, national origin, religion, disability or genetic information, marital status, status as a veteran, or any other federal, state or local protected class or artificial barrier.