CNC Machine Applications Engineer

Mazak Corporation; Suwanee (GA); On-site; USD 65,000 - 95,000; Full time

Job summary

Mazak Corporation's Southeast Applications department seeks an Applications Engineer to support Sales by providing technical information on Mazak machine tools to produce customer parts efficiently and with high quality. The role is based in Suwanee, GA and requires travel.

You will assist with part processing, machine recommendations, time studies, and proposals; demonstrate machine features at trade shows; train customers on safe operation; and maintain clear, actionable reports.

Qualifications

• 2-5 years of CNC machine tool operation and setup experience.
• Customer-focused with strong communication and reporting skills.
• Willing to travel up to ~15% and adapt to shifting priorities.
• Familiarity with CAD/CAM and EIA/ISO (G-code) programming.
• Hands-on, mechanical, and able to work independently.

Responsibilities

• Provide technical information on Mazak machine tools to customers to support sales.
• Provide part processing / machine recommendations to optimize production.
• Perform time studies of machine cycle times.
• Create cost proposals including labor and tooling/workholding.
• Design work holding and tooling to support manufacturing.
• Demonstrate machine operation at trade shows and open houses.
• Rig and install machines at centers and events.
• Train customers on safe operation and detailed machine functions.
• Conduct test cuts to prove machine capability.
• Travel ~15%.

Skills

CNC machine tools operation

Customer oriented

Verbal and written communication

Problem solving

Mechanical aptitude

CAD/CAM

G-code programming (EIA/ISO)

MS Excel

Swiss style machines experience

Travel readiness

Education

Associate degree in mechanical/manufacturing or related field

Degree in mechanical/manufacturing or related field

Tools

CAD/CAM software

Mastercam

GibbsCAM

Esprit

Fusion 360

G-code

Job description

Mazak Corporation's Southeast Applications department is searching for an Applications Engineer to join the team. The Applications Engineer assists Sales staff by providing technical information on the use of Mazak machine tools to produce customer parts/products, efficiently and with robust quality. This position reports to the Southeast Technology Center in Suwanee, GA.

Scope and Responsibilities

Essential duties include, but are not limited to the following:

• Proactively attains a safe and healthy work environment for all employees
• Provide telephone / e-mail customer support on the operation and use of Mazak Products.
• Provide part processing / Machine recommendations to best produce customer parts at the stated quantities.
• Perform time study estimates of machine cycle time.
• Create proposals to manufacture customer parts including labor, and tooling/ work holding costs.
• Conceptually design work holding and tooling as needed to support the manufacture of customer parts.
• Demonstrate machine operation and machine features at trade shows and open house events.
• Safely rig and install machines in Technology Centers and at trade show events.
• Train customers on safe machine operation and detailed machine functions at the customer facility.
• Perform test cuts to demonstrate machine capability / prove processing concepts.
• Approximately 15% of travel is required.

Education/Certification

• Degree/Certification in mechanical, manufacturing, or related type field from an accredited vocational school or:
• Associates degree in a mechanical or manufacturing or related type field from an accredited university plus two years of experience in a machine tool related filed.

Skills

• 2-5 years of work experience on the operation and setup of cnc machine tools.
• Must be personable and customer/sales oriented.
• Must have an open mind and attitude to listen then reassure and ultimately help a customer.
• Must have a strong communication/ verbal skills including ability to make and write a clear and concise reports with recommended action plan.
• Must be capable to think through a problem and then resolve independently.
• Must be mechanically inclined/ hands on type individual that enjoys working on machinery/ equipment.
• Willing to travel and to keep a flexible schedule, also be adaptable as projects/ priorities change.
• Experience with CAD/CAM and EIA/ISO (G-code) programming skills (Ex: Mastercam, Gibbs, Esprit, Fusion 360).
• Proficient in Microsoft Office, specifically strong in Excel.
• Knowledge of metal cutting tooling and material grades.
• Will require practical part processing knowledge and machine tool experience
• Prior experience with programming and operation of Swiss style machines would be beneficial.

EOE, including disability/vets

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.