CMT Dispatch & Scheduling Specialist

DIHO Consulting USA; Corpus Christi (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

DIHO Consulting USA is seeking an organized and dependable CMT Dispatcher to support the daily scheduling and coordination of field technicians for a growing engineering and construction materials testing operation in Corpus Christi, TX.

This position plays an important role in keeping field operations running smoothly by coordinating technician assignments, communicating daily schedules, maintaining required documentation, and working closely with project managers, clients, and field personnel.

Qualifications

• High school diploma or equivalent required.
• 2+ years dispatcher or scheduling experience preferred.
• Experience in construction/materials testing or field operations is a plus.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Comfortable coordinating multiple employees and assignments simultaneously.
• Strong computer skills, including Microsoft Office.
• Ability to maintain accurate records and documentation.
• Strong attention to detail and ability to work with changing priorities.
• Dependable, professional, and able to work effectively in a fast-paced environment.

Responsibilities

• Coordinate and schedule Construction Materials Testing (CMT) field technicians for daily project assignments.
• Assign technicians based on project needs, availability, experience, and required certifications.
• Communicate daily and next-day assignments to field personnel.
• Coordinate with Project Managers regarding staffing needs, schedule changes, and project priorities.
• Maintain regular communication with technicians regarding job locations, reporting times, and assignment details.
• Prepare and organize necessary paperwork and documentation for upcoming field assignments.
• Track technician certifications, safety training, drug screenings, and client or facility-specific requirements.
• Assist with scheduling required training, testing, certifications, and site approvals.
• Ensure completed field reports and required documentation are submitted in a timely manner.
• Maintain accurate scheduling and personnel records.
• Assist Project Managers and administrative staff with project setup, reporting, documentation, and other operational needs.
• Respond quickly to last-minute schedule changes, call-outs, client requests, and staffing adjustments.
• Provide professional communication and customer service to internal teams and clients.

Skills

Multitasking

Communication

Microsoft Office

Organizational skills

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

DIHO Consulting USA is seeking an organized and dependable CMT Dispatcher to support the daily scheduling and coordination of field technicians for a growing engineering and construction materials testing operation in Corpus Christi, TX.

This position plays an important role in keeping field operations running smoothly by coordinating technician assignments, communicating daily schedules, maintaining required documentation, and working closely with project managers, clients, and field personnel.