CMO Compliance Supervisor I/II

Jubilant Pharma Limited; Spokane (WA); On-site; USD 82,000 - 143,000; Full time

Benefits offered by this job

Medical, Dental & Vision coverage

FSA/HSA

Life & AD&D Insurance

Short-Term & Long-Term Disability

Employee Assistance Program

Job summary

Jubilant HollisterStier LLC in Spokane, WA is hiring a Compliance Supervisor I/II to lead hands-on compliance activities in a GMP manufacturing setting. You will oversee deviations, investigations, EMIRs/EDRs, and audits while guiding a team to ensure timely closure and regulatory readiness.

The role emphasizes cross-functional collaboration with Manufacturing, Quality, and Compliance leadership, with opportunities for growth, on-site work, and day-one benefits.

Qualifications

• High School Diploma or Equivalent.
• Working knowledge of Microsoft Word, Excel, PowerPoint, SAP, Trackwise and MasterControl.
• Leadership/supervisory experience in regulated environments considered a plus.

Responsibilities

• Provide direct compliance oversight in a manufacturing environment.
• Perform compliance tasks including deviations, investigations, EMIRs/EDRs, and SOP/SLA adherence.
• Coach and onboard Compliance Specialists; escalate issues and ensure timely completion.

Skills

Leadership

Education

High School Diploma

Associate or Bachelor degree desired

Tools

TrackWise Deviations

SAP

MasterControl

ComplianceWire

Job description

Join a Leader in Pharmaceutical Manufacturing — And Build What’s Next

As Spokane’s Largest Manufacturing Company, Jubilant HollisterStier LLC is a well-established force in the pharmaceutical and biopharmaceutical industries, providing a complete range of manufacturing services that support lifechanging medicines around the world.

We are nationally recognized for our expertise in producing sterile injectable vials and lyophilized products, and our Allergy business is a global leader in allergenic extracts that support treatments for allergies and asthma. Jubilant HollisterStier is proudly part of the global, Jubilant Pharma family.

For the Builders, Innovators, and Doers — This Is Your Place

If you are someone who thrives on solving complex problems, improving systems, and building real solutions, you’ll feel at home here. At Jubilant HollisterStier, your ideas matter — and your impact is felt globally.

Why builders choose us

• Immediate impact: Your work directly supports essential medicines and allergenic therapies used worldwide.
• Benefits start on day one: Medical, Dental, Vision, FSA/HSA, Life, AD&D, and Disability benefits begin immediately because your well‑being shouldn’t have a waiting period.
• A career you can grow: We provide opportunities for growth, promotion, and annual raises, with midpoint compensation reserved for high performance and longevity.
• A culture of improvement: We value people who thrive on continuous improvement, innovation, and hands on contribution.
• A stable industry leader: Backed by Jubilant Pharma, we pair long term stability with forward looking innovation.

Job Description

The Compliance Supervisor is responsible for providing direct compliance oversight, leadership, and hands‑on support within the manufacturing environment. This role functions as a working supervisor, supporting and performing compliance activities including, but not limited to, TrackWise deviations, investigation tasks, Environmental Monitoring Investigation Reports (EMIRs), Environmental Deviation Reports (EDRs), manufacturing area audits, documentation review, and compliance‑related follow‑up activities. The supervisor ensures that investigations, corrective actions, and related tasks are completed accurately, on time, and in alignment with Good Manufacturing Practices (GMP), Standard Operating Procedures (SOPs), and established Service Level Agreements (SLAs). In addition to supporting documentation and investigation execution, the Compliance Supervisor provides guidance, coaching, disciplinary/performance plans, workload prioritization, and escalation support for Compliance Specialists and other assigned personnel. This position serves as a key communication link between manufacturing operations, Quality, Compliance leadership, and cross‑functional partners to ensure continuity of priorities, timely issue escalation, and consistent follow‑through on compliance activities. Through proactive oversight, technical support, and cross‑functional partnership, the role promotes audit readiness, improves deviation closure performance, supports process improvement, and helps ensure product quality, regulatory alignment, and patient safety.

CMO Compliance Supervisor I

• Provides direct compliance oversight, leadership, and hands‑on support within the manufacturing environment.
• Functions as a working supervisor by performing compliance specialist‑level tasks as needed to support operational needs and workload demands.
• Supports deviation initiation, event triage, investigation progression, documentation review, evidence gathering, impact assessment, corrective action follow‑up, and closure readiness activities.
• Monitors deviation due dates, aging records, investigation milestones, and assigned compliance tasks to support timely completion within established GMP, SOP, and SLA expectations.
• Reviews deviation records, EMIRs, EDRs, investigation documentation, and other compliance records for completeness, accuracy, procedural alignment, and inspection readiness.
• Provides day‑to‑day guidance, coaching, workload prioritization, and technical support for Compliance Specialists and other assigned personnel.
• Administers any necessary disciplinary actions and establishes performance plans for Compliance Specialists.
• Serves as a primary compliance point of contact for manufacturing operations, compliance questions, documentation concerns, investigation support, and issue escalation.
• Maintains effective communication between Manufacturing, Quality, Compliance leadership, and cross‑functional partners to support continuity of priorities and timely follow‑through.
• Identifies barriers to timely investigation completion, deviation closure, or corrective action execution and escalates appropriately.
• Supports onboarding, training, and development of assigned personnel to promote consistent compliance execution.
• Partners cross‑functionally to obtain technical input, resolve investigation barriers, and support timely record closure.
• Supports area audits, documentation reviews, compliance walkthroughs, and inspection readiness activities.
• Identifies recurring compliance issues, documentation trends, investigation delays, and process improvement opportunities.
• Supports deviation metrics, workload tracking, trend summaries, and continuous improvement initiatives.
• Promotes accountability, audit readiness, product quality, regulatory compliance, and patient safety.

CMO Compliance Supervisor II

• All items outlined in Supervisor I
• 2 years in role
• Strong documentation review reflected in documentation metrics

Fluent in

• Trackwise Deviations
• SAP
• MasterControl
• ComplianceWire

• Annual high performance of 3+ rating or greater

Qualifications

Required

All Levels

• High School Diploma or Equivalent.
• Working knowledge of Microsoft Word, Excel, PowerPoint, SAP, Trackwise, & MasterControl.

Additional Requirements for Sup I

• Minimum 2 years in manufacturing, production, operations, logistics, or other regulated environment.
• Demonstrated lead, trainer, coordinator, or informal leadership experience.

Additional Requirements for Sup II

• Minimum 5 years manufacturing, production, operations, logistics, or other regulated environment.
• 2 years direct leadership or supervisory experience.
• Demonstrated success leading teams, managing performance, and meeting production objectives.

Preferred

• Associate or Bachelor degree desired.
• Lean principle certifications (6 Sigma or otherwise) desired.
• Pharmaceutical manufacturing experience.
• Experience with deviation management, investigations, training compliance, and quality systems.
• Experience working in a GMP, FDA‑regulated, or highly controlled manufacturing environment preferred.

Working Environment

• Exposure to latex.
• Exposure to moderate noise levels.
• Possible contact with cleaning chemicals.
• Ability to sit or stand for extended periods of time.
• Work in a cleanroom.

Location: Spokane, WA — On Site, Full-Time

Shift

Fri - Sun, E/O Thurs 12pm - 12am (TBD)

Compensation & Benefits That Start on Day One — Because Your Well Being Matters

Hiring Wage

Sup I: $81,800 – $130,900 + 10%-12.5% shift differential, with opportunities for growth, promotion, and annual raises.

Sup II: $89,300-$142,800 +10%-12.5% shift differential, with opportunities for growth, promotion, and annual raises.

Starting on your first day, you receive

• Medical, Dental & Vision coverage
• Flexible Spending Accounts (FSA) & Health Savings Accounts (HSA)
• Life & AD&D Insurance
• Short-Term & Long-Term Disability Insurance
• Employee Assistance Program

Jubilant HollisterStier is an EEO/AA Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Our Promise: Caring, Sharing, Growing

We are committed to enhancing value for customers and stakeholders by delivering innovative and economically efficient solutions, always with care for the environment and society.