CMA Portfolio Community Association Manager

Associa; Atlanta (GA); Hybrid; USD 60,000 - 85,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Life insurance

Paid time off, paid holidays

Vision insurance

Job summary

Associa in Atlanta, GA seeks a Property Manager to partner with HOA boards, manage home owner associations, and oversee contracts with vendors.

You will prepare budgets, monitor expenses, and communicate with boards; this role requires CAM or Georgia Real Estate license and driving record. The position offers a hybrid work arrangement after a 90-day review with benefits including health, dental, life insurance, 401(k) and PTO.

Qualifications

• Must have/maintain an active CAM License or an active Georgia Real Estate License or obtain it before date of hire.
• Must pass a background check.
• Driver's License with a 7 year clear driving record (Required).

Responsibilities

• Provide exemplary customer service to clients and CMA employees.
• Creating draft budgets.
• Monitor budgets and expenses on behalf of clients.
• Create and manage weekly or bi-weekly action item status to the Board monthly.
• Attends set meeting schedule per the client’s contract and monthly divisional meeting.
• Compile letters, newsletters, management reports, and board packets.
• Receives service requests for repairs or maintenance of property and reports issues to the Board of Directors in a timely manner.
• Visits property per contract to include violation drive, amenity check, performance of client’s contractors, etc.
• Arranges for prompt and satisfactory responses to emergency service requests.
• Supervises contractors providing reoccurring services and monitors specific contractor performance to ensure substantial compliance with contract specifications.
• Checks emails and voicemails each business day. Responds to voicemails within 24 hours and emails within 48 hours.
• Maintain consistent office hours as designated by CMA policies and procedures with the guidance of the Division Manager.
• Serves as liaison between CMA and the Board of Directors, homeowners, service providers, and/or contractors.
• When applicable, documents the performance of direct reports throughout the year and conducts thoughtful, constructive performance evaluations annually/including disciplinary actions with the direction from Human Resources.

Education

Community Association Management (CAM) License

Georgia Real Estate License

Driver's License

Tools

Vantaca HOA Accounting software

Strongroom AP System

Job description

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Position Purpose:

To work with the Board of Directors (BOD) to provide guidance and improve the overall quality of living in Homeowners Associations (HOA) and Condominium Associations. Property managers serve as the liaison and expert between the BOD, homeowners, committees, and vendors. This role is to represent the values, goals, and strategies of CMA at all times.

Nature and Scope:

• Interact directly with Board of Directors, homeowners, and vendors.
• Helps uphold the covenants and standards set in an association.
• Work with your respective Division Manager, Administrative Assistant, and Accountants to accomplish tasks for associations.

Major Tasks and Responsibilities:

• Provide exemplary customer service to clients and other CMA employees.
• Creating draft budgets.
• Monitor budgets and expenses on behalf of clients.
• Create and manage weekly or bi-weekly action item status to the Board monthly.
• Attends set meeting schedule per the client’s contract and monthly divisional meeting.
• Compile letters, newsletters, management reports, and board packets
• Receives service requests for repairs or maintenance of property and reports issues to the Board of Directors in a timely manner.
• Visits property per contract to include violation drive, amenity check, performance of client’s contractors, etc.
• Arranges for prompt and satisfactory responses to emergency service requests.
• Supervises contractors providing reoccurring services and monitors specific contractor performance to ensure substantial compliance with contract specifications.
• Checks emails and voicemails each business day. Responds to voicemails within 24 hours and emails within 48 hours.
• Maintain consistent office hours as designated by CMA policies and procedures with the guidance of the Division Manager.
• Serves as liaison between CMA and the Board of Directors, homeowners, service providers, and/or contractors.
• When applicable, documents the performance of direct reports throughout the year and conducts thoughtful, constructive performance evaluations annually/including disciplinary actions with the direction from Human Resources.

Environmental Job Requirements:

• Primarily located in a comfortable indoor area but will require some time spent outside inspecting and visiting properties
• Demands accuracy
• May be involved in difficult situations

Minimum Qualifications:

• Must have/maintain an active Community Association Management (CAM) License or an active Georgia Real Estate License or obtain it before date of hire.
• Must pass a background check
• Preferred skills in Vantaca HOA Accounting software & Strongroom AP System

Compensation:

To be determined based on experience.

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off, paid holidays
• Vision insurance

Schedule:

Monday to Friday, Occasional Weekends may be required

Work Location:

Hybrid; After a satisfactory 90-day evaluation hybrid/remote work may be possible depending on the discretion of your supervisor and/or needs of the department.

Dress Attire:

Business Casual per CMA Dress Code

Requirements

Experience: Property Management: 3 years (Preferred)

License/Certification:

• GA Real Estate License, or Community Association Manager (Required)
• Driver's License with a 7 year clear driving record (Required)

Minimum Qualifications:

• Must have/maintain an active Community Association Management (CAM) License or an active Georgia Real Estate License or obtain it before date of hire.
• Must pass a background check.
• Must have valid driver's license and clean record.
• Preferred skills in Vantaca HOA Accounting software, Strongroom AP System

Disclaimer:

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.