CMA for Urgent Care: Fast-Paced, Patient-Centric

TGH Urgent Care powered by Fast Track; Brandon (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

TGH Urgent Care powered by Fast Track is seeking a Certified Medical Assistant to provide patient-centered clinical support in a on-site Florida clinic. The role involves assisting patients before, during, and after visits, maintaining accurate records, and supporting providers with procedures while ensuring compassionate care and HIPAA compliance.

The ideal candidate has a High School diploma, CPR/BLS, and Medical Assistant certification, with EPIC experience preferred.

Qualifications

• High School Diploma or equivalent.
• Active CPR/BLS certification.
• Active Medical Assistant certification.
• Experience with EPIC, preferred.

Responsibilities

• Greet patients and visitors in a timely, friendly and professional manner; provide exceptional customer service.
• Verify patient demographics and applicable insurance benefits; maintain accurate electronic patient records.
• Assist patients with check-in process.
• Coordinate with clinical team to ensure efficient patient flow within the clinic.
• Communicate updates to patients timely.
• Prepare, restock and sterilize examination rooms, procedure rooms, lab area and all other patient care areas per established policies and procedures.
• Accompany patients to examination or treatment room, measure and record vital signs, review patient's medical history, update information and changes in medical history as needed, and prepare them for examination or treatment.
• Assist Providers during treatment/procedures, examinations, and testing of patients.
• Where applicable, clean wounds, draw labs, complete electrocardiograms, and apply dressings and splints perform phlebotomy, injections and other specimen collection per established policies and procedures as directed by the Provider.
• Administer vaccines, immunizations and medications prescribed by the Provider; lab work may consist of throat cultures, hematocrits, and urinalysis, among others.
• Educate patients by providing information and instructions as directed by the provider; ensure patient's understanding of care instructions and wellness plan.
• Represent the clinic in a friendly, professional manner; treat all customers, internal and external, in a courteous and cooperative manner.
• Participate in team activities, team meetings and professional development activities.
• Demonstrate and embody TGH Urgent Care powered by Fast Track's mission and core values.
• Comply with HIPAA rules, regulations, and guidelines regarding patient confidentiality as well as follow all principles of medical ethics.
• Complete required training as assigned by the organization.
• Perform other duties as assigned.

Skills

Patient focusing

Time management

Fast-paced environment

Confidential information handling

Front/back-office cross-training

Liaison with Providers

Professional communication

Education

High School Diploma or equivalent

CPR/BLS certification

Medical Assistant certification

EPIC experience (preferred)

Tools

EPIC

Job description

TGH Urgent Care powered by Fast Track is seeking a Certified Medical Assistant to provide patient-centered clinical support in a on-site Florida clinic. The role involves assisting patients before, during, and after visits, maintaining accurate records, and supporting providers with procedures while ensuring compassionate care and HIPAA compliance.

The ideal candidate has a High School diploma, CPR/BLS, and Medical Assistant certification, with EPIC experience preferred.