ClubLife Concierge

Invited; Roanoke (TX); On-site; USD 48,000 - 59,000; Full time

Job summary

Invited is seeking a ClubLife Concierge to enhance the member experience in a vibrant hospitality environment. The role includes providing concierge services, managing guest relations, and supporting Club initiatives to ensure an exceptional member journey. This entry-level position is ideal for those with a service-oriented mindset and strong communication skills.

Qualifications

• Minimum of one year of experience in hospitality or similar role.
• Team player with a positive attitude.
• Competent in working with multiple systems.

Responsibilities

• Direct Members and Guests to their destinations within the Club.
• Maintain lobby and assist Members with appointments and reservations.
• Inform Members of Club services and features.

Skills

Strong communication skills

Organizational skills

Service-oriented mindset

Multi-tasking abilities

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Join to apply for the ClubLife Concierge role at Invited

1 day ago Be among the first 25 applicants

Join to apply for the ClubLife Concierge role at Invited

Get AI-powered advice on this job and more exclusive features.

Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 150+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited!

Job Summary

The ClubLife Concierges will play an integral in-part with the Member Experience Team supporting project work and goals. Creating remarkable experiences for our Club Members before, during, and after every visit. What we prioritize as Warm Welcome, Magic Moments, and Fond Farewells.

Day to Day

• Direct Members and Guests to their destinations within the Club, provide business and concierge services to our members and be proactive in creating Magic Moments.
• Inform Members and guests of Club services, features, upcoming events, room locations, and amenities both in person and over the phone.
• Assist Members in providing information for and scheduling appointments and reservations for Club programs and services in accordance with Club standards.
• Maintain the lobby, front entrance, workstation, and other surrounding areas clean and free of debris. Ensure supplies that may be needed by Members/Guests are stocked such as pens, notepads, etc.
• Accommodate Member and guest requests for business services, including but not limited to faxing, copying, mailing, and other concierge services, owning the request from start to finish.
• Assist Member Experience initiatives such as, but not limited to, Club Newsletter, Message on hold, the website calendar, and various other projects including event announcements, outbound calls to Members, and other marketing collateral to promote Member Services at the Club, always keeping materials current.
• Seat guests.
  
  

About You

• Minimum of one year of experience in the hospitality business or a similar role.
• Service-oriented mindset and capable of making every guest feel valued.
• Strong communication skills in verbal, written, phone, text, and social media communications.
• Strong organizational skills and attention to detail.
• Competent in working with multiple systems, including Microsoft Office Suite.
• Positive attitude and willingness to work as part of a team.
• A multi-tasker, prioritizing time effectively.
• High school diploma or equivalent.
  
  

Have more questions? Check out our Invited Jobs website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook

Invited is an Equal Employment Opportunity Employer

The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Restaurants

Referrals increase your chances of interviewing at Invited by 2x

Sign in to set job alerts for “Concierge” roles.

Visitor Concierge (Part-Time: less than 19 hours per week)

PRN Concierge/Front Desk Associate - 12 am to 8 am

PRN Concierge/Front Desk Associate - 12 am to 8 am

Membership Concierge I (Evenings and Weekends)

Carrollton, TX $48,000.00-$59,000.00 2 years ago

Customer Service Representative (Concierge)

7am-1pm & 1-8pm Saturday & Sunday Concierge Needed!

Courtyard Dallas DFW Airport North Grapevine - Front Desk Agent

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.