Clubhouse Concierge & Resident Experience

Hireology; Naperville (IL); On-site; USD 21,000 - 26,000; Full time

Job summary

Hireology in Naperville, IL is seeking a Clubhouse Attendant to monitor the Clubhouse and amenities, ensuring residents follow lease agreements and community rules while delivering friendly service.

The role emphasizes safety, cleanliness, and a welcoming environment; you will open/close tasks, log packages, monitor pool rules, assist with room rentals, and coordinate with the Clubhouse Manager and Property Manager.

Responsibilities

• Observe the Clubhouse and community amenities and ensure that all applicable policies, procedures, rules, and regulations are followed.
• Consistently demonstrate professional and courteous customer service when interacting with residents, guests, vendors, and team members.
• Complete all assigned daily opening and closing tasks as outlined by the Clubhouse Manager.
• Ensure Clubhouse facilities and amenities are operational.
• Log all packages delivered for residents accurately and maintain organized package records.
• Monitor the pool area to confirm that established rules and regulations are being followed.
• Assist residents interested in renting the social room by gathering accurate information and directing the inquiry to the Recreation Director.
• Monitor the cleanliness and overall appearance of the Clubhouse interior and report concerns to the appropriate personnel.
• Immediately report safety hazards, property damage, maintenance concerns, or other significant issues to the supervisor or Property Manager.
• Work cooperatively with coworkers to maintain the overall quality and appearance of the building.
• Assist Leasing Office staff when requested.

Job description

Hireology in Naperville, IL is seeking a Clubhouse Attendant to monitor the Clubhouse and amenities, ensuring residents follow lease agreements and community rules while delivering friendly service.

The role emphasizes safety, cleanliness, and a welcoming environment; you will open/close tasks, log packages, monitor pool rules, assist with room rentals, and coordinate with the Clubhouse Manager and Property Manager.