Clubhouse Administrative Lead

Boys-; Nevada (IA); On-site; USD 23,000 - 29,000; Full time

Job summary

Boys & Girls Clubs of Southern Nevada seeks a Clubhouse Administrative Specialist to deliver customer service, manage data, memberships, attendance, and payments at the Clubhouse. You may act as supervisor in the absence of senior staff.

Key duties include maintaining records, assisting families with programs and fee payments, and guiding Youth Development Professionals to uphold safety and program standards.

Qualifications

• High school diploma or GED required.
• 3+ years experience in a Boys & Girls Club or similar organization handling administrative/customer service duties.
• Proficient with Microsoft Office and/or Google Workspace.
• Ability to meet deadlines and manage multiple demands.
• Strong interpersonal and team leadership skills.

Responsibilities

• Manage memberships, attendance, and payments accurately.
• Maintain and verify member forms and data.
• Provide front desk support and respond to inquiries via phone and email.
• Assist with caregiver/visitor tours and information.
• Support supervision and training for Youth Development Professionals.

Skills

Customer service

Data management

Membership tracking

Attendance tracking

Payments processing

Front desk

Team leadership

Communication

Education

High school diploma or GED

Three years of admin/customer service experience

Tools

Microsoft Office

Google Workspace

Job description

Boys & Girls Clubs of Southern Nevada seeks a Clubhouse Administrative Specialist to deliver customer service, manage data, memberships, attendance, and payments at the Clubhouse. You may act as supervisor in the absence of senior staff.

Key duties include maintaining records, assisting families with programs and fee payments, and guiding Youth Development Professionals to uphold safety and program standards.