Club Server: Wine & Guest Experience

Exmoor Country Club; Highland (IL); Híbrido; USD 26 000 - 33 000; Tempo parcial

Resumo da oferta

Exmoor Country Club in Highland Park, IL is seeking a part-time server to deliver attentive, table-side food and beverage service in the main dining room. You will provide a polished guest experience through menu knowledge, professionalism, and careful timing.

Responsibilities include greeting guests, taking orders, pairing beverages, and collaborating with the team to ensure smooth service. Evening and weekend shifts are required, with a focus on hospitality and accuracy.

Qualificações

• 2–3 years of experience in a serving role
• Previous experience in a mid-scale, full-service restaurant environment
• Strong knowledge of table-side service fundamentals and guest engagement
• Familiarity with POS systems
• Excellent communication and interpersonal skills
• Team-oriented mindset with a professional, guest-focused approach

Responsabilidades

• Greet and seat guests courteously, offering personalized attention whenever possible
• Check in with guests throughout the meal to ensure satisfaction and promptly address additional requests or special needs
• Monitor tables continuously to anticipate needs without interrupting the guest experience
• Present menus and take accurate food and beverage orders, providing menu guidance and thoughtful recommendations
• Maintain thorough knowledge of the food menu, daily specials, and seasonal offerings
• Understand basic spirits, wine, and beer knowledge and how beverages pair with meals
• Serve food and beverages in accordance with established service standards and timing expectations
• Execute tableside service when required (wine presentation, dessert service, finishing touches)
• Follow proper wine service standards, including opening, pouring, and decanting when necessary
• Communicate guest orders clearly and efficiently to kitchen and bar teams using POS or handheld systems
• Collaborate closely with bussers, food runners, and hosts to maintain smooth and efficient service flow
• Process guest payments accurately, including cash and card transactions, and present bills professionally
• Complete opening, closing, and side work duties in alignment with service standards

Conhecimentos

Guest engagement

Table-side service

Communication

Teamwork

Professionalism

Ferramentas

POS systems

Descrição da oferta de emprego

Exmoor Country Club in Highland Park, IL is seeking a part-time server to deliver attentive, table-side food and beverage service in the main dining room. You will provide a polished guest experience through menu knowledge, professionalism, and careful timing.

Responsibilities include greeting guests, taking orders, pairing beverages, and collaborating with the team to ensure smooth service. Evening and weekend shifts are required, with a focus on hospitality and accuracy.