Club Security & Safety Officer - Customer-Focused

Boys & Girls Clubs of Greater Milwaukee; Milwaukee (WI); On-site; USD 22,000 - 25,000; Full time

Job summary

Boys & Girls Clubs of Greater Milwaukee is seeking a Security Guard for the Aug Prep program to maintain a welcoming, safe, and secure club site. You will patrol the building, lock unused areas, and respond to irregularities to keep members safe.

The role requires good communication with children, staff, and parents, and adherence to club rules. A high school diploma is required; CPR/First Responder certification within six months is expected, with security certification preferred.

Qualifications

• High School Diploma or equivalent.
• Security certification is preferred.
• One year of security experience.
• CPR and First Responder certification within 6 months of hire.

Responsibilities

• Responsible for the security of the club. Patrols building and grounds making sure areas not in use are locked.
• Address irregularities such as suspicious people, fire hazards, leaking pipes and security doors left unlocked.
• Enforce the compliance of all rules and regulations among visitors and members.
• Maintain radio contact with security team, club manager, or lead staff.
• Maintain a good knowledge of all activities within the building and answers questions that may be directed to him/her with reference to the policies of the Boys & Girls Clubs.
• Directs members within lobby to proper program area.
• Must participate in required trainings by the Club, County, State, and/or funder.

Skills

Customer service

Effective communication

Risk assessment

Conflict resolution

Crisis intervention

Problem solving

Persuasion skills

1 year security experience

Education

High School Diploma or equivalent

Security certification preferred

CPR/First Responder training

Job description

Boys & Girls Clubs of Greater Milwaukee is seeking a Security Guard for the Aug Prep program to maintain a welcoming, safe, and secure club site. You will patrol the building, lock unused areas, and respond to irregularities to keep members safe.

The role requires good communication with children, staff, and parents, and adherence to club rules. A high school diploma is required; CPR/First Responder certification within six months is expected, with security certification preferred.