Club Operations Specialist - Nights & Weekends

China Lake Golf Course; Monterey (CA); On-site; USD 25,000 - 39,000; Full time

Job summary

China Lake Golf Course is seeking a responsible shift supervisor to monitor nightly operations and assist during the absence of management. You will oversee cash handling, security, and reporting while ensuring guest satisfaction.

Responsibilities include resolving patron issues, securing the facility after shifts, and enforcing regulations. This role requires vigilance regarding alcohol-related issues and timely escalation when needed.

Qualifications

• Duties are focused on security, cash handling, customer service and reporting.
• Must monitor operations during absence of club manager, including night/weekend shifts.
• Maintain and enforce security procedures for funds, merchandise and property.
• Resolve patron complaints and ensure patron satisfaction.
• Be alert to alcohol abuse and take appropriate action.

Responsibilities

• Monitors operations of a club or assigned area, normally during absence of the club manager and/or assistant manager, and normally at night or on weekends.
• Responsible for the issue, receipt, and control of cash. Makes unscheduled cash counts. Prepares reports of significant occurrences during the shift.
• Assures patron satisfaction by resolving complaints and other customer issues.
• Inspects and secures facility at the end of the shift. Maintains and enforces security for funds, merchandise, supplies, equipment and property in accordance with directives and regulations.
• Must be alert to alcohol abuse and take appropriate action.
• Performs other related duties as assigned.

Job description

China Lake Golf Course is seeking a responsible shift supervisor to monitor nightly operations and assist during the absence of management. You will oversee cash handling, security, and reporting while ensuring guest satisfaction.

Responsibilities include resolving patron issues, securing the facility after shifts, and enforcing regulations. This role requires vigilance regarding alcohol-related issues and timely escalation when needed.