Club Operations & Member Experience Manager

Invited Clubs; Gilbert (AZ); On-site; USD 85,000 - 110,000; Full time

Job summary

Invited is seeking a Club Manager at Seville Golf & Country Club in Phoenix, AZ. This leadership role oversees multiple departments, ensuring efficient operations, superior service, and alignment with the club’s standards and member expectations.

You’ll collaborate with the General Manager, manage budgets, supervise staff, and drive programming to enhance member experience and engagement across events and services.

Qualifications

• High school diploma or equivalent is required.
• 3 years of club management, hospitality, or related field experience.
• 1 year of budgeting/expense management experience required.
• Bachelor’s degree or equivalent preferred.
• Certifications such as Food Handlers, Alcohol Safety, STAR Service/STAR Trainer, TABC, and CPR are preferred.
• Strong communication and leadership skills are essential.
• Proficiency with computers and spreadsheet software is expected.
• Ability to handle confidential information responsibly.

Responsibilities

• Collaborate with the General Manager to prepare and manage the annual budget and forecast.
• Lead recruitment, training, and performance management across departments.
• Oversee labor scheduling and budgeting with adherence to time reporting.
• Lead department head meetings and contribute to sales strategy.
• Manage F&B and club operations when department heads are unavailable.
• Support Membership and Private Events teams with sales planning and member engagement.

Skills

Leadership

Communication

Budgeting

Hospitality

Education

High school diploma or equivalent

Bachelor’s degree (preferred)

Tools

Excel

Budgeting software

Job description

Invited is seeking a Club Manager at Seville Golf & Country Club in Phoenix, AZ. This leadership role oversees multiple departments, ensuring efficient operations, superior service, and alignment with the club’s standards and member expectations.

You’ll collaborate with the General Manager, manage budgets, supervise staff, and drive programming to enhance member experience and engagement across events and services.