Club Manager: Lead Team & Member Experience

Planet Fitness; York (York County); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Free Black Card Membership

401(K) and Roth Retirement Savings Plan

Tuition Reimbursement

Job summary

A leading fitness center chain is seeking a Club Manager responsible for ensuring exceptional member experience and overseeing club operations. The role involves leading a team, creating staff schedules, managing hiring practices, and maintaining a safe and welcoming environment. Ideal candidates will have strong customer service and leadership skills along with a passion for health and fitness. Join a supportive team culture that values the wellbeing of its members and employees.

Qualifications

• 1+ years Customer Service experience.
• 2-3 years of experience supervising and leading a team.
• Must be 18 years of age or older.

Responsibilities

• Oversee all club operations ensuring a Judgement Free environment.
• Manage hiring practices and onboarding new team members.
• Develop and lead the team to drive club priorities.

Skills

Customer Service

Leadership

Communication

Conflict Resolution

Job description

A leading fitness center chain is seeking a Club Manager responsible for ensuring exceptional member experience and overseeing club operations. The role involves leading a team, creating staff schedules, managing hiring practices, and maintaining a safe and welcoming environment. Ideal candidates will have strong customer service and leadership skills along with a passion for health and fitness. Join a supportive team culture that values the wellbeing of its members and employees.