Club Operations Manager - Member Experience Leader

Planet Fitness Franchising, LLC; Billings (MT); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Positive team environment

Career development opportunities

Free gym membership

Job summary

A leading fitness company in Billings is seeking a Club Manager to oversee daily operations and ensure an exceptional experience for members. The candidate will be responsible for managing staff, ensuring cleanliness, and enhancing customer service standards. Qualifications include a high school diploma and CPR certification. The role requires strong leadership, problem-solving skills, and a passion for health and fitness. Work with a dynamic team and contribute to changing lives every day!

Qualifications

• 1 year of customer service experience is preferred, preferably in the fitness industry.
• Must be 18 years of age or older.
• Current CPR Certification required.
• Basic computer proficiency required.

Responsibilities

• Oversee club operations to ensure an exceptional member experience.
• Manage the hiring and training process for club employees.
• Create staffing schedules and maintain accountability for staff.

Skills

Customer service experience

Leadership skills

Problem-solving skills

Passion for health and fitness

Education

High school diploma/GED equivalent

Tools

Microsoft Office Suite

Job description

A leading fitness company in Billings is seeking a Club Manager to oversee daily operations and ensure an exceptional experience for members. The candidate will be responsible for managing staff, ensuring cleanliness, and enhancing customer service standards. Qualifications include a high school diploma and CPR certification. The role requires strong leadership, problem-solving skills, and a passion for health and fitness. Work with a dynamic team and contribute to changing lives every day!