Club Operations & Growth Leader

Crunch Fitness - JFF North America; Greenville (SC); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Free gym membership

Free uniforms

Health insurance

Paid time off

Training & development

Vision insurance

401(k)

Bonus based on performance

Dental insurance

Employee discounts

Job summary

Crunch Fitness - JFF North America is seeking a General Manager in Greenville, SC. The role oversees member service quality, facility operations, and achieving annual financial targets through strong leadership, staffing, and program execution.

The GM will motivate and supervise employees, uphold Crunch brand policies, and ensure aggressive but sustainable growth in membership, revenue, and community engagement.

Qualifications

• Must be able to lead a sales-driven club team
• Strong leadership and communication skills
• Customer-service oriented with focus on quality
• Ability to manage budgets and payroll processes

Responsibilities

• Achieve monthly sales and membership goals; maintain 60% club conversion and drive revenue growth
• Lead and develop the Personal Training and front-office teams
• Manage budgets, expenses, and payroll with accountability to the annual plan
• Provide clear direction, coaching, and performance feedback to department heads
• Ensure club policies, SOPs, cleanliness, safety, and guest experience standards
• Coordinate with Sales, Marketing, Accounting and IT to support club operations

Job description

Crunch Fitness - JFF North America is seeking a General Manager in Greenville, SC. The role oversees member service quality, facility operations, and achieving annual financial targets through strong leadership, staffing, and program execution.

The GM will motivate and supervise employees, uphold Crunch brand policies, and ensure aggressive but sustainable growth in membership, revenue, and community engagement.