Club Manager: Gym Ops & Member Experience Leader

Williamson Ranch Fitness, LLC; Antioch (CA); On-site; USD 52,000 - 62,000; Full time

Job summary

Taymax Group is hiring a Club Manager for a Planet Fitness location in Antioch, CA. You will oversee gym operations to deliver a Judgement Free Zone experience while driving a financially successful club. Lead a team of staff, train employees and ensure exceptional customer service at all times.

Responsibilities include payroll processing, scheduling, and facility upkeep, with emphasis on safety and hygiene. This on-site role emphasizes leadership, operations, and member satisfaction.

Qualifications

• Must be 18 years or older with a passion for fitness and health.
• One to three years of experience in a management role preferred.
• Excellent customer service and conflict resolution skills.
• Strong leadership, team building and coaching abilities.

Responsibilities

• Recruit, hire, train and develop a high performing staff (Assistant Managers, Member Service Representatives, Trainers, Custodians).
• Create and maintain a welcoming atmosphere for members and guests and ensure staff follow superior customer service guidelines.
• Schedule staff and ensure all shifts are covered; lead front desk activities.
• Oversee front desk operations, greet members, answer phones, check-in members, and communicate updates.

Skills

Staff management

Customer service

Scheduling

Leadership

Payroll processing

Training & development

Education

High school diploma

Tools

Microsoft Office

Job description

Taymax Group is hiring a Club Manager for a Planet Fitness location in Antioch, CA. You will oversee gym operations to deliver a Judgement Free Zone experience while driving a financially successful club. Lead a team of staff, train employees and ensure exceptional customer service at all times.

Responsibilities include payroll processing, scheduling, and facility upkeep, with emphasis on safety and hygiene. This on-site role emphasizes leadership, operations, and member satisfaction.