CLUB Customer Service Outfitter-Full Time

Cabela's; Hamburg (Berks County); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading retail company is seeking a CLUB Customer Service Outfitter to ensure world-class customer service while promoting CLUB Membership. This entry-level role involves executing operational processes, supporting customers, and maintaining an organized environment. Ideal candidates will have strong communication skills and a passion for customer service.

Benefits

Medical

Dental

Vision

401k Retirement Savings

Paid time off

Qualifications

• Experience in a customer service environment preferred.
• Minimum of 0 to 2 years of experience.

Responsibilities

• Provides world-class customer service and promotes CLUB Membership.
• Executes operational and compliance programs for CLUB.
• Keeps CLUB inventory accurate and organized.

Skills

Customer service experience

Excellent verbal communication skills

Attention to detail

Self-motivation

Education

High school diploma or equivalent experience

Job description

CLUB Customer Service Outfitter-Full Time

Join to apply for the CLUB Customer Service Outfitter-Full Time role at Cabela's

CLUB Customer Service Outfitter-Full Time

1 week ago Be among the first 25 applicants

Join to apply for the CLUB Customer Service Outfitter-Full Time role at Cabela's

POSITION SUMMARY:

POSITION SUMMARY:

The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB Outfitter will be the product expert while executing account servicing and other CLUB processes to include acquiring and activating new members, CLUB sales, customer experience, peer coaching and influencing, and regulatory compliance.

ESSENTIAL FUNCTIONS:

• Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
• Proactively greets customers and presents them with the opportunity to become a Bass Pro Shops & Cabela’s CLUB Member or provides current member with a unique and exclusive experience.
• Executes all Bass Pro Shops & Cabela’s CLUB operational and compliance programs.
• Demonstrates products to customers.
• Remains knowledgeable of advertised sales.
• Helps meet metric goals and objectives for self and store.
• Keeps CLUB inventory accurate and keeping the CLUB Booth clean and organized.
• Provides full CLUB Member experience including service processes such as processing payments, answering account questions, and processing applications.
• Provides daily feedback and reports in a timely and accurate manner.
• Provides peer coaching, recognition, and support as a CLUB advocate and representative.
• Provides service to all areas of the store based on business need.
• ALL OTHER DUTIES AS ASSIGNED
  
  

EXPERIENCE/QUALIFICATIONS:

• Minimum Degree Required: High school diploma or equivalent experience
• Experience: 0 to 2 Years of Experience
  
  

KNOWLEDGE, SKILLS, AND ABILITY:

• Excellent organization skills and attention to details.
• Experience in a customer service environment.
• Excellent verbal and written communication skills.
• Adaptability to new processes and procedures.
• Excellent self-motivation and initiative while unsupervised.
  
  

TRAVEL REQUIREMENTS:

• N/A
  
  

PHYSICAL REQUIREMENTS:

• Stand and/or walk during shift to assist customers on the sales floor, etc.
• Hear well enough to constantly communicate with others to exchange information
• Constantly repeat motions that may include the wrists, hands and/or fingers
• Constantly assess the accuracy, neatness and thoroughness of work assigned
• Light work that includes lifting and moving objects up to 20 pounds constantly
• Occasionally ascend or descend ladders, stairs, step stools, etc
• Occasionally work in noisy environments
  
  

INDEPENDENT JUDGEMENT:

• Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.
  
  

Full Time Benefits Summary:

Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

• Medical
• Dental
• Vision
• Health Savings Account
• Flexible Spending Account
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Paid sick time
• Bass Pro Cares Fund
• And more!
  
  

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.

If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at [e-mail].

Cabela's

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Retail

Referrals increase your chances of interviewing at Cabela's by 2x

Sign in to set job alerts for “Customer Service Specialist” roles.

Call Center Member Services Representative - Hybrid Work Schedule

Customer Service Representative - State Farm Agent Team Member

Douglassville, PA $50,000.00-$55,000.00 1 year ago

Customer Service Coordinator - Multiple Shifts Available

Call Center Member Services Representative - Hybrid Work Schedule

Customer Service Coordinator - Multiple Shifts Available

Customer Relations Representative - State Farm Agent Team Member

Boyertown, PA $50,000.00-$55,000.00 1 year ago

Group Manager Customer Support and Service

Customer Service Insurance Representative

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.