Club Coordinator

Hy-Vee Inc; Ripon (CA); On-site; USD 22,000 - 30,000; Full time

Job summary

Hy-Vee Inc. is seeking a Club Coordinator to bring events to life for customers and employees, planning, organizing, and executing club room events with creativity and outstanding service.

You will schedule catering, arrange room setup, coordinate decorations and technology, and ensure staff coverage for each event while maintaining a friendly, customer-focused environment. The role requires strong organization, attention to detail, and the ability to communicate clearly with customers and team

Qualifications

• High school diploma or equivalent required; sanitation and food safety coursework encouraged.
• Over one year of similar or related experience preferred.

Responsibilities

• Provide prompt, friendly customer service by greeting customers with a smile.
• Schedule, plan, organize, and order catering for all events.
• Set up, decorate, coordinate technology, and clean up all catered events.
• Ensure the proper amount of staff is in place to handle customer needs for all events.
• Handle confidential information including gross percentage and sales data and employee wages with discretion.
• Adhere to Hy-Vee policies and store guidelines.

Skills

Customer service

Communication

Problem solving

Teamwork

Education

High school diploma or equivalent

Job description

Additional Considerations (if any): Must be 18+ - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description: Job Title: Club Coordinator Department: General FLSA: Hourly Revision Date: 07/2026

About Hy-Vee At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.

The Role and Why It's Important

Our Club Coordinators bring events to life for customers and employees alike, planning, organizing, and executing Club Room events with creativity, attention to detail, and outstanding service. In this role, you'll communicate with customers to schedule and plan catered events, oversee room setup and staffing, coordinate technology and decorations, and make every occasion a memorable one. If you are organized, personable, and thrive on creating great experiences for people, we'd love to have you on our team.

What You'll Do

• Provide prompt, friendly customer service by greeting customers with a smile, learning their names, and making every interaction a positive one
• Communicate with Club customers to schedule, plan, organize, and order catering for all events
• Set up, decorate, coordinate technology, and clean up all catered events
• Ensure the proper amount of staff is in place to handle customer needs for all events
• Participate on the store planning committee to coordinate employee events such as the Springtime party, Veteran's Day, and other occasions
• Handle and resolve customer issues promptly and professionally
• Answer the telephone promptly and provide friendly, helpful service to customers who call, including taking product orders
• Work with co-workers as a team to ensure customer satisfaction and a pleasant work environment
• Handle confidential information including gross percentage and sales data and employee wages with discretion
• Adhere to all Hy-Vee policies and store guidelines
• Report to work when scheduled and on time

Your Skills

• Solve practical problems and interpret instructions across a variety of situations with limited standardization
• Perform arithmetic calculations involving fractions, decimals, and percentages accurately
• File, post, and organize materials; copy data accurately between records; and guide people with clear direction
• Communicate effectively and professionally with customers, team members, and vendors

Reporting Relationships

Accountable and Reports to: Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, and Health Wellness Home; Service Managers; Catering Department Manager Direct Reports: Catering Employees

Education and Experience

High school diploma or equivalent required; sanitation and food safety coursework encouraged. Over one year of similar or related experience preferred.

Physical Requirements

Frequently stand and walk throughout a shift in sales, food service, or delivery areas. Where applicable to the role: ability to safely use sharp knives and blades for food preparation; exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipment; ability to operate a delivery vehicle in accordance with applicable DOT standards. Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties.

Working Environment

This is a fast-paced role in a catering and event environment where you will be on your feet throughout your shift. You will have frequent exposure to cool temperatures, dampness, and equipment noise and vibrations, with daily exposure to cleaning chemicals or solvents. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.

Employment is contingent upon the successful completion of a pre employment drug screen.