Overview
The Club Attendant greets, interacts with, and checks in customers and visitors entering the golf shop. This part-time role supports golf shop operations through customer service, reservations, fee collection, merchandise sales, cash handling, and maintaining the presentation of the golf shop.
Experience Required
- High school diploma or equivalent.
- Experience in a retail environment.
- Golf course experience is preferred but not a pre-requisite.
- Proficiency in Microsoft Word, Outlook and Excel.
- Must have attention to detail.
- Knowledge of Point-of-Sale systems is helpful.
- Previous golf related experience ideal.
- Previous guest service and cashier experience preferred.
- Excellent written and oral communication skills required.
- Positive interpersonal skills required.
- Must be fluent in verbal and written English.
- Basic computer and typing skills are required.
Essential Responsibilities
- Greet all customers in a warm, friendly and welcoming tone.
- Answer the phone and provide appropriate information to customers.
- Process tee time reservations, collect golf fees and proactively sell golf merchandise.
- Accurately account for all credit card and cash handling transactions.
- Ensure the overall cleanliness and presentation of the Golf Shop is maintained daily.
- Ensure rental equipment is properly checked out and accounted for.
- Assist Course Ambassadors to ensure smooth operation and traffic flow on the course.
- Maintain a good understanding of the rules and regulations of golf and proper course etiquette.
- Assist in the snack bar area as needed.
- Drive golf carts and park them in staging areas.
- Perform other duties as assigned.
Benefits
- Healthcare Benefits - Medical (if determined by the ACA measurement)
- Retirement Benefits - 401(k) with employer match (19 years of age and older)