CLUB ATTENDANT

Amfamfit; Glen Allen (VA); On-site; USD 16,531 - 20,664; Part time

Job summary

Amfamfit is searching for a Fitness Attendant in Glen Allen, VA, to assist members in achieving their wellness goals while ensuring a clean and safe fitness area.

The ideal candidate should have customer service experience and fitness knowledge, and must obtain a Red Cross CPR/AED certification within 60 days of hiring. Responsibilities include monitoring the fitness area, providing high-quality service, and maintaining equipment and cleanliness.

Qualifications

• Customer service experience preferred.
• Fitness knowledge is an asset.
• Red Cross CPR/AED certification required within 60 days of hire.

Responsibilities

• Assist members to achieve their wellness needs.
• Enforce all rules and regulations.
• Clean and maintain the fitness equipment and areas.

Skills

Customer service experience

Fitness knowledge

Education

Red Cross CPR/AED certification

Job description

Job Details

Job Location: Glen Allen-Ashland - Glen Allen, VA 23059

Objective

Assist members to achieve their wellness needs and ensure fitness area is clean and safe.

Reports To

Fitness Director/Assistant Fitness Director

Criteria

Customer service experience and fitness knowledge preferred. Red Cross CPR/AED certification required within 60 days of hire.

Responsibilities – AFF Team Member

• Get and keep members
• Perform duties according to the company’s mission, vision, pillars of success, service standards, and business philosophy, and continually provide optimal performance for net member growth, retention, and club profitability.
• Provide the highest quality of customer service to all members by greeting them with a welcoming, friendly, energetic, and positive attitude at all times. Use members names as often as possible.
• Embrace and follow the company Service Standards, the guidelines outlined in the AFF training and policy manuals, and any applicable department-specific team handbooks.
• Know the club’s emergency response protocol and be prepared to act. Exercise sound judgement with safety as a priority.
• Arrive to work 5 minutes early. Wear department-specific uniform.
• Actively participate in all department and club mandatory meetings.
• Be a team player by contributing to both club and organizational goals.
• Maintain open and honest communication with the team, partnering together as fitness professionals.
• Read and sign the communication log.

Responsibilities – Fitness Attendant Team Member

• Enforce all rules and regulations.
• Observe fitness area to ensure member safety.
• Instruct members and assist as necessary on proper usage of equipment.
• Clean and maintain the fitness equipment and fitness areas.
• Create and develop relationships with members to assure satisfaction with AFF.
• Advise and direct members how to utilize membership amenities to achieve their goals.
• Promote club/company programs and interests.
• Anticipate needs of members and take action accordingly.
• Perform other duties as reasonably assigned.