Club Attendant

Troon; Fountain Hills (AZ); On-site; USD 19,000 - 23,000; Part time

Benefits offered by this job

Healthcare Benefits

401(k) with employer match

Job summary

Eagle Mountain Golf Club in Fountain Hills, AZ is seeking a part-time Club Attendant to greet, interact with and check-in customers and visitors entering the golf-shop. This role supports guests and contributes to a positive experience while growing knowledge of golf club operations.

Responsibilities include answering phones, processing tee time reservations, collecting golf fees, selling merchandise, handling cash and credit transactions, and keeping the shop clean and organized.

Qualifications

• Greet customers warmly and provide excellent service.
• Handle cash register, card transactions and receipts accurately.
• Provide information and assist with tee time reservations and merchandise sales.

Responsibilities

• Greet all customers in a warm, friendly and welcoming tone.
• Answer the phone and provide information to customers.
• Process tee time reservations, collect golf fees and proactively sell merchandise.
• Accurately account for all credit card and cash handling transactions.
• Maintain cleanliness and presentation of the Golf Shop daily.
• Ensure rental equipment is properly checked out and accounted for.
• Assist Course Ambassadors to ensure smooth operation and traffic flow on the course.
• Understand golf rules and etiquette; assist in snack bar area when needed.
• Drive and park golf carts in staging areas.
• Other duties as assigned.

Skills

Customer service

Cash handling

Friendly communication

Attention to detail

English fluency

Education

High school diploma or equivalent

Retail environment experience

Tools

Microsoft Word

Outlook

Excel

Job description

Eagle Mountain Golf Club, located in Fountain Hills, AZ, is pleased to announce an excellent career opportunity for a part-time Club Attendant! We are seeking a motivated individual who is interested in contributing to a positive experience for our members and guests while continuing to grow their knowledge of golf club operations. As an associate of Troon, you will contribute to a global leader in golf and community management.

Compensation

$14.70 per hour

Summary

The purpose of the club attendant is to greet, interact and check-in all customers and visitors entering the golf-shop. This multi-faceted position includes a wide range of duties which require superior customer service skills, experience with computers and cash handling.

General Responsibilities

• Greet all customers in a warm, friendly and welcoming tone.
• Responsible for answering the phone and providing appropriate information to customers.
• Responsible for processing tee time reservations, collecting golf fees and proactively selling golf merchandise.
• Accurately account for all credit card and cash handling transactions.
• Ensures the overall cleanliness and presentation of the Golf Shop is maintained daily.
• Ensure rental equipment is properly checked out and accounted for.
• Assist Course Ambassadors to ensure smooth operation and traffic flow on the course.
• Should have a good understanding of the rules and regulations of the game of golf and proper course etiquette.
• Assist in snack bar area when on occasion or as needed.
• Driving golf carts and parking them in the staging areas.
• Other duties as assigned.

Education

• High school diploma or equivalent.
• Experience in a retail environment.
• Golf Course experience is preferred but not a pre-requisite.

Experience

• Proficiency in Microsoft Word, Outlook and Excel.
• Must have attention to detail.
• Knowledge of Point-of-Sale systems is helpful.
• Previous golf related experience ideal.
• Previous guest service and cashier experience preferred.
• Excellent written and oral communication skills required.
• Positive interpersonal skills required.
• Must be fluent in verbal and written English.
• Basic computer and typing skills are required.

Management Activities

• None

Benefits & Other Compensation

This position includes eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits – Medical (if determined by the ACA measurement)
• Retirement Benefits – 401(k) with employer match (19 years of age and older)

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company’s discretion.

About Troon

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.