Club Attendant

Troon International; Fountain Hills (AZ); On-site; USD 17,000 - 22,000; Full time

Job summary

Eagle Mountain Golf Club in Fountain Hills, AZ, is seeking a friendly Club Attendant to greet customers, manage check-ins and support daily shop operations.

You will handle tee-time reservations, process payments, and upsell golf merchandise while maintaining a clean shop and accurate cash handling. Proficiency with Word, Outlook and Excel, plus POS knowledge, will help you succeed in this role.

Qualifications

• High school diploma or equivalent.
• Retail experience preferred in a customer-facing setting.
• Golf course experience is helpful but not required.
• Proficiency with Word, Outlook and Excel is expected.
• Excellent written and oral communication is required.
• Fluency in English, both written and spoken.
• Basic computer and typing skills are required.
• Knowledge of POS systems is helpful.

Responsibilities

• Greet customers warmly and manage check-ins at the golf shop.
• Answer phones and provide accurate information.
• Process tee time reservations and collect fees.
• Proficiently handle cash and credit card transactions.
• Maintain cleanliness and presentation of the golf shop.
• Assist with rental equipment check-out and returns.
• Support course ambassadors to ensure smooth operation.
• Understand golf rules and proper course etiquette.
• Assist in snack bar area when needed.
• Drive and park golf carts as required.
• Perform other duties as assigned.

Skills

Customer service

Communication

Attention to detail

Typing

Interpersonal skills

English fluency

Basic computer skills

Cash handling

Education

High school diploma or equivalent

Retail experience

Golf course experience (preferred)

Tools

Microsoft Word

Outlook

Excel

POS systems

Job description

Eagle Mountain Golf Club
Fountain Hills, AZ 85268, USA

Description

The purpose of the Club Attendant is to greet, interact and check-in all customers and visitors entering golf-shop. This multi-faceted position includes a wide range of duties which require superior customer service skills, experience with computers and cash handling.

General Responsibilities

• Greet all customers in a warm, friendly and welcoming tone.
• Responsible for answering the phone and providing appropriate information to customers.
• Responsible for processing tee time reservations, collecting golf fees and proactively selling golf merchandise.
• Accurately account for all credit card and cash handling transactions.
• Ensures the overall cleanliness and presentation of the Golf Shop is maintained daily.
• Ensure rental equipment is properly checked out and accounted for.
• Assist Course Ambassadors to ensure smooth operation and traffic flow on the course.
• Should have a good understanding of the rules and regulations of the game of golf and proper course etiquette.
• Assist in snack bar area when on occasion or as needed.
• Driving golf carts and parking them in the staging areas.
• Other duties as assigned.

Education

• High school diploma or equivalent.
• Experience in a retail environment.
• Golf Course experience is preferred but not a pre-requisite.

Experience

• Proficiency in Microsoft Word, Outlook and Excel.
• Must have attention to detail.
• Knowledge of Point-of-Sale systems is helpful.
• Previous golf related experience ideal.
• Previous guest service and cashier experience preferred.
• Excellent written and oral communication skills required.
• Positive interpersonal skills required.
• Must be fluent in verbal and written English.
• Basic computer and typing skills are required.

Management Activities

• None

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.