Club Associate Workout Anytime Greensboro

Workout Anytime; Greensboro (NC); On-site; USD 12,000 - 17,000; Full time

Benefits offered by this job

Free uniforms

Training & development

Employee discounts

Free gym membership

Uniforms provided

Discounts on certifications

Job summary

Workout Anytime Greensboro is hiring for a Club Associate to staff the front desk during regular hours. You will greet members, answer the phone, keep the club clean, and be the first face new guests see when they tour.

This role is non-commission, with a focus on member experience through RAMP. Expect varied shifts (15–40 hours per week), a free gym membership, uniforms, and opportunities for development as you grow in the gym industry.

Qualifications

• Background in customer service, retail, hospitality, healthcare, or any people-facing role.
• Previous gym experience isn't required.
• Positive, friendly, and comfortable around new people.
• Reliable and organized; able to follow a consistent shift process.

Responsibilities

• Greet members, answer the phone, keep the club clean and operational.
• Lead tours for prospective members and explain RAMP.
• Follow up with leads via calls and emails.
• Assist with events and promotions and maintain a welcoming environment.

Skills

Customer service

People skills

Phone etiquette

Organizational skills

Reliability

Job description

Benefits

• Free uniforms
• Training & development
• Employee discounts

Club Associate — Workout Anytime Greensboro

We're hiring for our front desk in Greensboro — a flexible-hours role for someone who likes being around people, takes care of the details, and wants to grow into the gym industry from a real starting point.

This isn't a commission job. Our club runs on RAMP (Resistance Applied Metabolic Prescription), a structured fitness program we prescribe to every member, not just the ones paying extra for personal training. Every member gets a program built around what they're actually trying to accomplish, and we adjust it as they progress. Your job on shift is to be the person who makes the club feel welcoming, runs the club independently, and introduces new and prospective members to what we actually do here. No cold calls. No pressure closes. No quota. Just a club that works and a team that cares.

THE ROLE

You'll cover the club during working hours as the primary person front of house. That means greeting every member who walks in, answering the phone, keeping the club clean and operational, and being the first face a prospective member sees when they come in for a tour.

What You'll Do

Greet and know the members. Learn the members who come in on your shift. Call them by name. Notice when someone is new and make sure they feel like they belong.

Answer the phone. Pick up, be helpful, and take a real message when you can't answer something yourself. The phone is one of the most important things in the club. Treat it that way.

Introduce prospective members to RAMP. Give walk-in tours without pressure. Explain what RAMP is, how it works, and why it produces better results than a standard gym membership. If someone wants to join, help them through it. If they don't, thank them for coming in and leave the door open.

Follow up with leads. Call and email people who've asked about the club through the website, referrals, or renewals. The goal is to be helpful. Answer questions, invite them in, and make it easy to take the next step when they're ready.

Keep the club sharp. Help with the maintenance and cleaning tasks that keep the club looking like a place worth coming back to. Every shift sets the standard the next one inherits.

Support club events. Lend a hand with marketing events, in-club promotions, and member appreciation activities.

Who You Are

• Positive, friendly, and genuinely comfortable around new people.
• Reliable. When your shift starts, you start.
• Comfortable on the phone, or willing to get there.
• Organized enough to follow a process the same way every shift.
• Interested in fitness, health, or wellness in some form. You don't have to be a gym rat, but this shouldn't be a world you have no connection to.
• Background in customer service, retail, hospitality, healthcare, or any people-facing role is a plus. Previous gym experience isn't required.

Compensation & Schedule

Starting pay: $10.00/hour, with increases as you demonstrate competence. The more of the role you master, the more you earn.

Consistent shifts and schedule, anywhere from 15 to 40 hours a week. We don't cap hours. Tell us what you need and we'll build the schedule around it where we can.

Free gym membership, uniforms provided, and discounts on certifications if you want to pursue them.

Continued education and a clear path to advancement for people who want to grow into larger roles on the team.

WHY THIS JOB IS DIFFERENT

Most gym front-desk roles are commission-floor sales jobs with a title that hides the reality. This one isn't. We built this club around RAMP so the member experience doesn't depend on cornering people into decisions they don't want to make. You'll still give tours and follow up with people who asked about us, because that's how someone joins a gym. The difference is you'll do it as a helpful person, not a closer working a quota, and your paycheck doesn't hang on it.

HIRING PROCESS

A person reviews your resume within one business day, and your first interview is scheduled within two business days.

Compensation: $10.00 per hour

About Workout Anytime

Workout Anytime 24/7 has earned a well-deserved spot on Entrepreneur's prestigious list of top 500 Franchises for 2024!

Atlanta-based Workout Anytime is a 24-hour, seven-day-a-week fitness concept with 180+ units across the U.S. Founded by fitness veterans John Quattrocchi and Steve Strickland, the company was formed to provide members with first-class fitness facilities at the lowest cost possible, deliver a profitable and affordable business model to franchisees and offer exciting career opportunities for its employees.

Mission

To provide a friendly, convenient, life-changing journey with passion.

Vision

To reshape the fitness community where everybody aspires to be the best they can be.

Values

• Attitude - We drive a positive culture of confidence and enthusiasm by doing the right thing for all our members, partners, and staff.
• Care - We provide our members, partners, and staff with an environment that is welcoming and respectful of each individual.
• Excellence - We are committed to the success of our members and partners through the expertise and dedication of our team.

Strategic Drivers

• Think Big
• Keep It Simple
• Do It With Integrity