Cloud Telephony Engineer: SIP/CPaaS Migrations

Accenture PLC; Nashville (TN); Sur place; USD 69 000 - 106 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Résumé du poste

Accenture in Nashville seeks an experienced migration specialist to support Accenture Flex projects that deliver communications workloads onsite in the local metro area. You will work across teams to migrate voice telephony, CPaaS integrations, and related services using SIP, PSTN, and modern APIs.

The role requires hands-on migration and debugging of live flows, with collaboration across diverse teams and technologies.

Qualifications

• Minimum 4 years of hands-on migration experience in voice telephony and related CPaaS.
• Experience with contact center platforms (Genesys, NICE, Amazon Connect, Five9, Teams Dynamics).
• Able to read/modify integration code and debug live flows.

Responsabilités

• Deep hands-on migration experience in voice telephony and CPaaS.
• Plan and execute production cutovers with real traffic.
• Read and modify integration code and debug live call flows.
• Working knowledge of Azure for communications workloads.

Connaissances

Voice telephony migration

SIP

PSTN

SBC

CPaaS (Twilio, Vonage, Sinch, Infobip)

Formation

High School Diploma or GED

Outils

C

JavaScript

TypeScript

Java

Python

Description du poste

Accenture in Nashville seeks an experienced migration specialist to support Accenture Flex projects that deliver communications workloads onsite in the local metro area. You will work across teams to migrate voice telephony, CPaaS integrations, and related services using SIP, PSTN, and modern APIs.

The role requires hands-on migration and debugging of live flows, with collaboration across diverse teams and technologies.