Cloud Support Engineer | TS/SCI Poly | Onsite Reston

Piper Companies; Reston (VA); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

PTO and sick leave

401k and holidays

Job summary

Zachary Piper Solutions is hiring a Cloud Support Engineer to support a US Government customer in Reston, VA. The role focuses on documenting and addressing issues within a dynamic cloud environment and involves on-site work in Reston, Virginia.

Responsibilities include timely incident ticket resolution, using custom tools for issue resolution, and thorough logging of all resolutions. A TS/SCI clearance is required, with willingness to learn Netmom and Windbg to support IT operations.

Qualifications

• Active TS/SCI FS Poly clearance is a requirement.
• Openness to acquire proficiency in system tools such as Netmom and Windbg.

Responsibilities

• Timely resolution of incoming incident tickets.
• Utilization of custom tools for the effective resolution of system issues.
• Detection and adept rectification of system glitches.
• Thorough logging and documentation of incident resolutions.

Skills

Security clearance

Tools

Netmom

Windbg

Job description

Zachary Piper Solutions is hiring a Cloud Support Engineer to support a US Government customer in Reston, VA. The role focuses on documenting and addressing issues within a dynamic cloud environment and involves on-site work in Reston, Virginia.

Responsibilities include timely incident ticket resolution, using custom tools for issue resolution, and thorough logging of all resolutions. A TS/SCI clearance is required, with willingness to learn Netmom and Windbg to support IT operations.