Cloud Support Engineer - Secure HPC & Automation

Cadence Design Systems; San Jose (CA); On-site; USD 140,000 - 190,000; Full time

Job summary

Cadence Design Systems is seeking a Cloud Support Engineer to support our secure cloud-based silicon design environments used by external customers for mission-critical workloads. This role emphasizes responsiveness, professionalism, and delivering an exceptional customer experience.

You will maintain system reliability, resolve issues quickly, and proactively improve the platform through automation and agentic AI, while handling ITAR/CUI data in compliant environments.

Qualifications

• Proven hands-on Linux system administration and troubleshooting.
• Experience supporting HPC or large-scale compute environments.
• Proficiency in Python, shell scripting, Perl, or similar automation languages.
• Experience with monitoring, logging, and alerting systems.
• Familiarity with license management systems such as FlexNet/FLEXlm.

Responsibilities

• Serve as a primary technical support contact for external customers using secure cloud-based silicon design platforms.
• Deliver timely, responsive, and high-quality support, ensuring issues are acknowledged and resolved.
• Maintain availability, performance, and reliability of secure multi-tenant environments.
• Monitor HPC cluster performance, job throughput, and queue health; troubleshoot issues.
• Develop automation to streamline recurring operational tasks and use agentic AI to improve MTTR.
• Operate systems containing ITAR‑controlled and CUI data in compliance with regulations.

Skills

Linux admin

HPC environments

Python scripting

Shell scripting

Perl

Monitoring/logging

License management

Education

Bachelor's degree in CS/Engineering

Tools

FlexNet/FLEXlm

OpenStack/OpenShift

Job description

Cadence Design Systems is seeking a Cloud Support Engineer to support our secure cloud-based silicon design environments used by external customers for mission-critical workloads. This role emphasizes responsiveness, professionalism, and delivering an exceptional customer experience.

You will maintain system reliability, resolve issues quickly, and proactively improve the platform through automation and agentic AI, while handling ITAR/CUI data in compliant environments.