Cloud SRE Engineer - Mandarin Bilingual

Ipro Networks Pte. Ltd.; Palo Alto (CA); On-site; USD 96,432 - 137,760; Full time

Job summary

Ipro Networks Pte. Ltd. is hiring a Cloud SRE Engineer in Palo Alto, CA, under a contract for 12 months. This role requires a Mandarin bilingual candidate to ensure the reliability of cloud services while working independently within the North America team. Responsibilities include monitoring cloud compute, resolving production incidents, and working closely with other technical teams.

The ideal candidate will possess SRE or DevOps experience, strong troubleshooting skills, and familiarity with cloud platforms. Compensation ranges from $70 to $100 per hour, dependent on various factors, along with a comprehensive benefits package.

Qualifications

• Experience in SRE, DevOps, or cloud operations.
• Ability to maintain application stability independently.
• Strong networking fundamentals or deep Linux/CVM knowledge.
• Experience with cloud platforms like AWS, GCP, or Azure.
• Familiarity with Kubernetes and container deployments.
• Proficiency in a scripting language (Python, Shell, or Go).
• Strong troubleshooting and debugging skills.
• Experience with monitoring tools like Grafana or CloudWatch.

Responsibilities

• Monitor and maintain cloud services for high availability.
• Resolve production incidents and system outages.
• Perform deep troubleshooting across essential layers.
• Handle production issues independently on-call.
• Deploy features via CI/CD pipelines.
• Improve operational efficiency with automation tools.
• Enhance 24/7 monitoring and disaster recovery systems.
• Document workflows and operational best practices.
• Collaborate with teams across time zones.
• Communicate technical issues to internal teams.

Skills

SRE or DevOps experience

Mandarin/English bilingual

Networking fundamentals

Hands-on experience with cloud platforms

Familiarity with Kubernetes

Scripting proficiency

Troubleshooting skills

Monitoring and alerting tools

Education

Bachelor's degree in Computer Science or related field

Job description

Job Title: Cloud SRE Engineer - Mandarin Bilingual
Position Type: Contract (12 months)
Location: Palo Alto, CA
Salary Rate: $70–$100 per hour (USD)
Job ID#:#166201

Job Description:

North America cloud operations team is looking for a skilled Cloud SRE Engineer to own the reliability, stability, and continuous improvement of core cloud services — spanning compute infrastructure (CVM/VMs), networking, and cloud security products. You'll work in a production-critical environment where operational excellence, deep technical expertise, and a self-directed mindset are essential. Since the North America team operates independently from teams in China and Singapore with no overlapping hours, we're looking for someone who can hit the ground running with minimal ramp-up time.

Responsibilities:

• Monitor and maintain cloud compute (CVM), networking, and security products in the North America region to ensure high availability and system stability
• Respond to and resolve production incidents, customer-reported issues, and system-level outages with urgency and ownership
• Perform deep troubleshooting across network, compute, security, and platform layers
• Participate in on‑call rotation and handle live production issues independently
• Deploy new features, bug fixes, and enhancements into production environments using CI/CD pipelines and internal tooling
• Develop scripts and automation tools to improve operational efficiency and reduce toil
• Build and improve monitoring, alerting, and disaster recovery systems for 24/7 operations
• Document operational workflows, runbooks, and best practices
• Work closely with R&D, security, and platform teams across time zones to drive service reliability
• Communicate technical issues clearly to internal teams and B2B customers

Requirements:

• Some SRE, DevOps, or cloud operations experience — ability to maintain application stability independently is essential given timezone constraints
• Mandarin/English bilingual preferred — ability to communicate with teams in China and Singapore is a plus
• Strong networking fundamentals (TCP/IP, DNS, HTTP, ICMP, load balancing, firewalls, VPC) OR deep Linux/CVM knowledge — ability to own either the networking or compute side of operations
• Hands‑on experience with cloud platforms (AWS, GCP, Azure, or equivalent) — deployment, usage, and high availability
• Familiarity with Kubernetes and container‑based deployments
• Proficiency in at least one scripting language (Python, Shell, or Go) with automation experience
• Strong troubleshooting and debugging skills across infrastructure layers
• Experience with monitoring and alerting tools (Grafana, Prometheus, CloudWatch, or equivalent)
• Bachelor's degree or above in Computer Science or a related field
• Strong self‑directed work ethic — able to operate independently with minimal supervision across time zones

Compensation: The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.

As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at https://intelliprogroup.com/.