Cloud Solutions Manager

Calix; Oregon; Hybrid; USD 173,000 - 332,000; Full time

Benefits offered by this job

Hybrid work model

In-person meetings

Job summary

Calix is seeking a Cloud Solutions Manager (CSM) to accelerate CSP transformation through Calix Cloud products, blending technical solution engineering with strategic sales. You will collaborate with account teams, Sales Engineers, Customer Success, and executives to design architectures, deliver compelling demos, and guide customers through complex decision cycles.

This hybrid role requires cloud analytics expertise, SaaS experience, and strong executive communication skills.

Qualifications

• 5+ years in a related role: Sales Engineer, Solutions Architect, Technical Account Manager, Cloud Consultant, or similar.
• Strong hybrid technical + commercial experience in cloud analytics and SaaS platforms.
• Ability to translate complex technical concepts into clear business value.
• Experience with broadband/telecom OSS/BSS or network operations preferred.

Responsibilities

• Drive Cloud Growth & Sales Execution; lead cloud-focused account strategies.
• Partner with Sales, SEs, and Customer Success to progress opportunities from discovery to close.
• Present technical and business value to executives and stakeholders.
• Build ROI-driven narratives that showcase efficiency, automation, and measurable outcomes.
• Understand customer environments and architect Calix Cloud solutions aligned to business goals.
• Deliver tailored demonstrations of Service Cloud, Engagement Cloud, and Operations Cloud; support RFPs and solution validation.
• Train customer teams on best practices and cloud-driven operations.

Skills

Hybrid role experience

Cloud analytics

SaaS familiarity

Data pipelines

API integration

Executive communication

Tools

Service Cloud

Engagement Cloud

Operations Cloud

Analytics tools

Job description

The Calix platform enables Communication Service Providers (CSPs) of all sizes to transform and future-proof their businesses. Through real-time data, automation, and actionable insights delivered via Calix One — our cloud-first, AI-powered platform — CSPs can simplify operations, collapse cost, and accelerate innovation. Calix One brings together the automation of everything and the experience of one, empowering customers to deliver differentiated subscriber experiences while driving acquisition, loyalty, and revenue growth. This is the Calix mission: to enable CSPs of all sizes to simplify, innovate, and grow, strengthening both their businesses and the communities they serve. We're at the forefront of a once in a generational change in the broadband industry. Join us as we innovate, help our customers reach their potential, and connect underserved communities with unrivaled digital experiences.

This is a remote position that could be based in the Central states (Illinois, Missouri preferred). Please note that as part of the recruitment and hiring process, there is an in-person meeting that will take place.

We are seeking a Cloud Solutions Manager (CSM) to help service providers accelerate their transformation through the adoption of Calix Cloud solutions—including Service Cloud, Engagement Cloud, Operations Cloud, Foundation Cloud, and advanced analytics. This is a hybrid role blending technical solution engineering with strategic sales acumen. You will work directly with account teams, Sales Engineers, Customer Success, and executive stakeholders to uncoverneeds, design cloud architectures, deliver compelling demos, and guide customers through complex decision cycles. If you thrive at the intersection of cloud technology, analytics, and consultative selling, this is the role foryou.

What You’ll Do

• Drive Cloud Growth & Sales Execution
• Lead cloud-focused account strategies that expand adoption of Calix Cloud products across your region.
• Partner with Sales, SEs, and Customer Success to progress opportunities from discovery to close.
• Present technical and business value to multi-level stakeholder groups, includingexecutives.
• Build ROI-driven narratives that showcase operational efficiency, automation, andmeasurable outcomes.

Lead Technical Discovery & Solution Design

• Understand customer OSS/BSS environments, integration needs, data workflows, provisioning systems, and operational models.
• Architect solutions that align Calix Cloud capabilities with customer pain points and business goals.
• Deliver tailored demonstrations of Service Cloud, Engagement Cloud, Operations Cloud, and associated analytics tools.
• Support RFP responses, technical reviews, and solution validation.

Enable Customers & Internal Teams

• Serve as a subject matter expert on cloud analytics, operational workflows, service management, and API-driven integrations.
• Train customer teams on best practices, new capabilities, and cloud-driven operationalmodels.
• Collaborate with Customer Success to ensure deployments achieve rapid value realization.

What You Bring

• 5+ years in a related role: Sales Engineer, Solutions Architect, Technical Account Manager, Cloud Consultant, or similar.
• Demonstrated success in hybrid technical + commercial roles.
• Strong understanding of cloud analytics, SaaS platforms, data pipelines, and API integration.
• Experience working with broadband, telecommunications, OSS/BSS, or network operations (preferred).
• Ability to translate complex technical concepts into clear, compelling business value.
• Excellent communication, presentation, and executive engagement skills.

The on-target earnings for this position varies based on the geographic location. More information about the pay range specific to candidate location and other factors will be shared during the recruitment process. Individual pay is determined based on location of residence and multiple factors, including job-related knowledge, skills and experience.

The on-target earnings for this position varies based on the geographic location. More information about the pay range specific to candidate location and other factors will be shared during the recruitment process. Individual pay is determined based on location of residence and multiple factors, including job-related knowledge, skills and experience.

San Francisco Bay Area

:221,000 - 332,000 USD Annual

Select US Metros and States

:192,000 - 288,000 USD Annual

Other US Locations

:173,000 - 260,000 USD Annual