Cloud Solutions Architect, Infrastructure (Pacific)

Midwest Startups; San Francisco (CA); Remote; USD 220,000 - 250,000; Full time

Job summary

Astronomer is looking for a Cloud Solutions Architect to help customers implement our DataOps platform. This role involves engaging with customers, guiding complex journeys with Apache Airflow, and requires strong customer-facing and technical skills. Ideal candidates should have substantial experience and the ability to communicate complex technical issues clearly.

Qualifications

• 7 years in a data infrastructure role or equivalent.
• 5 years in a customer-facing role.
• Experience with cloud provider API/tooling.

Responsibilities

• Implement Astronomer’s software in large organizations.
• Guide customers in their Apache Airflow journeys.
• Act as the core interface between Customer, Sales, and Product.

Skills

Kubernetes

Python

Go

Communication

Customer-facing skills

Cloud-native data architecture

Distributed systems

Job description

Astronomer empowers data teams to bring mission-critical software, analytics, and AI to life and is the company behind Astro, the industry-leading unified DataOps platform powered by Apache Airflow. Astro accelerates building reliable data products that unlock insights, unleash AI value, and powers data-driven applications. Trusted by more than 700 of the world's leading enterprises, Astronomer lets businesses do more with their data. To learn more, visit www.astronomer.io.

Your background may be unconventional; as long as you have the essential qualifications, we encourage you to apply. While having "bonus" qualifications makes for a strong candidate, Astronomer values diverse experiences. Many of us at Astronomer haven't followed traditional career paths, and we welcome it if yours hasn't either.

About this role:

As a customer-facing Cloud Solutions Architect (Infrastructure), you will join our field team to deliver world-class technical solutions to customer and prospect business problems. In this role, you’ll engage with a diverse set of use cases where Apache Airflow plays a central role in the overall solution architecture. Your work will directly enable customers to scale their operations and achieve their goals by adopting Astronomer’s products.

This role is a pre-sales oriented role and as such will involve up to 20% travel to support business and customer engagements.

You will support customers primarily located in the PST and ANZ time zones. As such, comfort and flexibility in working within these time zones are essential to ensure effective collaboration and customer success.

What you get to do:

• Implement Astronomer’s software and services in the core of some of the world’s largest businesses and organizations.

• Guide our largest and most complex customers in their Apache Airflow journeys

• Act as the core interface between the Customer, Sales, and Product to ensure that the broader solution around the platform is solving pain points and bringing value to customers.

What you bring to the role:

• 7 years of experience in a data infrastructure role or equivalent

• 5 years in a customer-facing role

• Strong Kubernetes experience (GKE/EKS/AKS or OpenShift preferred)

• Proficiency in Python/Go.

• Good understanding of network complexities and architectures

• Versatile Terminal and CLI user, as this will be a hands-on role, and frequently without access to a GUI

• Experience setting up and troubleshooting distributed systems

• Experience with complex SaaS infrastructure operating at scale

• Experience with at least one major cloud provider API/tooling

• Cloud-native data architecture experience

• Strong customer-facing skills

• Strong oral and written communication skills - should be able to explain complex technical issues to non-technical folks succinctly

• Embodiment of our company values: Empathy, Inclusion, Curiosity, Grit, Agility, and Transparency.

Bonus points if you have:

• Prior experience using or administering Apache Airflow, Autosys, UC4, Temporal, Dagster, or Prefect

• Enterprise data experience with or in regulated environments

• Experience with scripting/automation, specifically infra (Pulumi, Terraform, Ansible, etc.)

• Experience with ElasticSearch/Prometheus/Vault

The estimated total compensation for this role ranges from $220,000 - $250,000, along with an equity component. This range is merely an estimate, and the width of the range reflects willingness to consider candidates with broad prior seniority. Actual compensation may deviate from this range based on skills, experience, and qualifications.

#LI-Fulltime

At Astronomer, we value diversity. We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Astronomer is a remote-first company.