Cloud & Security IT Solutions Consultant II

Socket.dev; Radnor (Delaware County); On-site; USD 85,000 - 120,000; Full time

Job summary

Wipfli in Radnor, PA is seeking an IT Solution Consultant II. This role can be 100% in-person or hybrid with office visits as needed in the Radnor area.

The Consultant II develops and implements solutions for clients, interfaces regularly with clients and others outside Wipfli, and travels up to 15% to client locations in PA. Responsibilities include escalation, environment assessment, roadmaps, and security reviews.

Qualifications

• Bachelor’s Degree or an equivalent combination of education and experience.
• 3+ years of technology solutions experience.
• Proficiency with Microsoft Azure and Active Directory.
• Experience working with clients on-site; up to 15% travel to client locations within the U.S.
• Possesses or works towards obtaining appropriate advanced certifications.
• Demonstrated blend of technical expertise and consultative ability to assess needs and deliver value-driven solutions.
• Ability to plan, prioritize, and organize multiple projects under pressure while quickly responding to unexpected events or changing priorities.
• Training, support or consulting advisory experience is preferred; experience serving clients in healthcare or financial institutions industries is preferred.

Responsibilities

• Act as a level-three escalation resource for complex service desk issues, troubleshooting client technology environments, gathering requirements, diagnosing local network/server/cloud issues, and coordinating with internal SMEs or project teams to drive resolutions
• Assess client environments across Microsoft 365, Azure, Azure Active Directory/Active Directory, SharePoint, endpoint devices, servers, virtualized environments, local networks, firewalls, switches, and cloud-based applications
• Document and maintain client technology roadmaps, baseline security reviews, and prioritized improvement plans that clearly explain technical findings, business impact, priorities, and recommended next steps
• Lead recurring client maintenance and security review discussions by analyzing reports related to stale users and devices, antivirus coverage, security score gaps, auditing/security settings, network equipment, and roadmap progress
• Identify risks, modernization opportunities, and process improvements, present clear and actionable recommendations, and develop solutions
• Scope, price, and monitor project work plans, budgets, timelines, deliverables, and out-of-scope requests for internal and client projects
• Proactively communicate cost, quality, schedule, and risks to project leader and recommend practical solutions; proactively communicate work plan status with client
• Participate in research and development and foundational efforts to position the team to learn, develop, and deliver innovative solutions to the market

Skills

Client engagement

Troubleshooting

Project prioritization

Consultative selling

Education

Bachelor’s Degree or equivalent

Tools

Microsoft Azure

Active Directory

Job description

Wipfli in Radnor, PA is seeking an IT Solution Consultant II. This role can be 100% in-person or hybrid with office visits as needed in the Radnor area.

The Consultant II develops and implements solutions for clients, interfaces regularly with clients and others outside Wipfli, and travels up to 15% to client locations in PA. Responsibilities include escalation, environment assessment, roadmaps, and security reviews.