IT Solutions Consultant II — Cloud & Security (Hybrid)

Socket.dev; Milwaukee (WI); On-site; USD 80,000 - 110,000; Full time

Job summary

Wipfli is seeking an IT Solution Consultant II to develop and implement solutions for clients, combining consultative and technical work to improve business processes and IT environments. Role involves regular client interface and travel up to 15% to client locations in WI and IL.

The ideal candidate will have a Bachelor's degree or equivalent, 3+ years of technology solutions experience, and proficiency in Microsoft Azure and Active Directory.

Qualifications

• Bachelor’s Degree or an equivalent combination of education and experience.
• 3+ years of technology solutions experience.
• Proficiency with Microsoft Azure and Active Directory.
• Experience working with clients on-site; up to 15% travel to client locations within the U.S.
• Possesses or works towards obtaining appropriate advanced certifications.
• Demonstrated blend of technical expertise and consultative ability to assess needs and deliver value-driven solutions.
• Ability to plan, prioritize, and organize multiple projects under pressure while quickly responding to unexpected events or changing priorities.

Responsibilities

• Act as a level-three escalation resource for complex service desk issues, troubleshooting client technology environments, gathering requirements, diagnosing local network/server/cloud issues, and coordinating with internal SMEs or project teams to drive resolutions
• Assess client environments across Microsoft 365, Azure, Azure Active Directory/Active Directory, SharePoint, endpoint devices, servers, virtualized environments, local networks, firewalls, switches, and cloud-based applications
• Document and maintain client technology roadmaps, baseline security reviews, and prioritized improvement plans that clearly explain technical findings, business impact, priorities, and recommended next steps
• Lead recurring client maintenance and security review discussions by analyzing reports related to stale users and devices, antivirus coverage, security score gaps, auditing/security settings, network equipment, and roadmap progress
• Identify risks, modernization opportunities, and process improvements, present clear and actionable recommendations, and develop solutions
• Scope, price, and monitor project work plans, budgets, timelines, deliverables, and out-of-scope requests for internal and client projects
• Proactively communicate cost, quality, schedule, and risks to project leader and recommend practical solutions; proactively communicate work plan status with client
• Participate in research and development and foundational efforts to position the team to learn, develop, and deliver innovative solutions to the market

Skills

Consulting experience

Time management

Communication skills

Technical expertise

Education

Bachelor’s Degree

Tools

Azure

Active Directory

Job description

Wipfli is seeking an IT Solution Consultant II to develop and implement solutions for clients, combining consultative and technical work to improve business processes and IT environments. Role involves regular client interface and travel up to 15% to client locations in WI and IL.

The ideal candidate will have a Bachelor's degree or equivalent, 3+ years of technology solutions experience, and proficiency in Microsoft Azure and Active Directory.