Cloud Platform Engineer: AEM/Vercel, Incident & CI/CD Lead

3Core Systems, Inc; Chicago (IL); On-site; USD 120,000 - 160,000; Full time

Job summary

3Core Systems, Inc. in Chicago, IL seeks a Cloud Engineer specializing in Adobe AEM as a Cloud Service and Vercel to support enterprise web apps. You will manage platform governance, incident response, deployments, monitoring, and integrations across AEM, CDN, and cloud services.

Responsibilities include maintaining AWS environments, configuring CI/CD pipelines, and providing technical guidance for Next.js/React apps to ensure reliability and scalable architecture for critical business platforms.

Qualifications

• Bachelor's Degree is required.
• 5–7+ years of experience (in addition to the degree).
• Vercel Experience is required.
• Strong knowledge of AEM architecture, Dispatcher/CDN configurations, cloud deployments, and enterprise integrations.
• 5+ years maintaining AWS experience.
• Experience providing platform governance, incident management, deployment support, monitoring, user access administration, and technical consultation for teams building modern web applications using Next.js, React, APIs, and cloud-native architectures.
• Leads incident resolution, root cause analysis, and service restoration efforts for critical business applications.

Responsibilities

• Provide operational support for Adobe Experience Manager (AEM) as a Cloud Service platforms, including Author, Publish, Dispatcher, CDN, and supporting integrations.
• Monitor platform health, system performance, application availability, and service reliability using enterprise monitoring and alerting tools.
• Troubleshoot and resolve production incidents, platform issues, deployment failures, and integration problems with cross-functional teams.
• Coordinate incident, problem, and RCA activities to identify recurring issues and implement preventive solutions.
• Participate in on-call support, major incident response, and disaster recovery planning and testing activities.
• Manage and support CI/CD deployment pipelines, release activities, environment promotions, and application configuration changes.
• Perform environment administration activities including user management, permissions, workflow support, replication monitoring, and configuration management.
• Support platform security, access management, certificate renewals, and compliance activities.

Skills

Vercel experience

AEM architecture

AWS experience

Next.js/React/APIs

Incident management

Platform governance

Monitoring/observability

On-call incident response

Education

Bachelor's degree

5–7+ years experience

Tools

AWS

AEM Cloud Service

Next.js

React

CI/CD

Job description

3Core Systems, Inc. in Chicago, IL seeks a Cloud Engineer specializing in Adobe AEM as a Cloud Service and Vercel to support enterprise web apps. You will manage platform governance, incident response, deployments, monitoring, and integrations across AEM, CDN, and cloud services.

Responsibilities include maintaining AWS environments, configuring CI/CD pipelines, and providing technical guidance for Next.js/React apps to ensure reliability and scalable architecture for critical business platforms.