Cloud Platform Engineer

Farmers Insurance; United States; Hybrid; USD 96,075 - 174,240; Full time

Benefits offered by this job

Bonus Opportunity

401(k)

Medical

Dental

Vision

Paid Time Off

Tuition Assistance

Job summary

Farmers Insurance is seeking a Senior Cloud Platform Engineer to join their Cloud Platform Operations team. The ideal candidate will have at least five years of experience in cloud operations, focusing on AIOps integration and multi-cloud infrastructure management across AWS, Azure, and GCP.

This hybrid position offers the opportunity to design AI-powered agents, ensure the reliability of cloud platforms, and contribute to automation through Infrastructure as Code practices. Attractive salary and benefits are included.

Qualifications

• 5 years of experience in public cloud operations with AIOps focus.
• Expertise in designing solutions with AWS Bedrock/Agent Frameworks.
• Experience with predictive analysis and anomaly detection platforms.

Responsibilities

• Ensure availability and reliability of cloud platforms and services.
• Design and govern AI-powered agents for self-healing capabilities.
• Develop and train predictive ML models for system performance analysis.

Skills

Cloud operations expertise (AWS, Azure, GCP)

Infrastructure as Code (Terraform, Ansible)

Scripting languages proficiency (Python, Bash)

Experience with monitoring tools (CloudWatch, Dynatrace)

Problem-solving and troubleshooting skills

Education

Bachelor’s degree in computer science or other technical discipline

Tools

Terraform

Ansible

AWS Bedrock

Azure Copilot

Job description

Job Summary

The Cloud Platform Operations team at Farmers is responsible for the analysis, design, implementation, and operational support of multi-cloud infrastructure across GCP (Google Cloud Platform), Azure (Microsoft cloud), and AWS. This team ensures platform availability, scalability and compliance of multi-clouds while driving AIOps /FinOps and autonomous infrastructure management. The role focuses on leveraging Multi-Cloud AI offerings to drive operational reliability, predictive monitoring, and continuous optimization to maintain high availability and resilience in production environments. This role ensures all solutions adhere to established architectural design patterns, governance standards and security controls for high complexity configurations. Sr Cloud platform engineer specializes in methodologies, various programming languages, Infrastructure as Code platforms, and designing and operating AI-optimized cloud environments.

Workplace

Hybrid ( ), Remote ( )

What You'll Do

• Ensure availability, scalability, reliability and security of cloud platforms and services.
• Design, deploy, and govern AI-powered agents (e.g., using Azure Copilot /AWS Bedrock) to achieve autonomous self-healing capabilities and automated resource management.
• Handle regular operational requests with hands‑on experience using Terraform for EC2 changes, S3 updates, user access management, and managed services like SageMaker, Bedrock, Storage Gateway, RDS, and Transfer Family etc.
• Supervise and refine AI-generated Infrastructure-as-Code (IaC) (Terraform/Ansible) for developing and maintaining complex and scalable Terraform/ansible/CloudBees (Jenkins) automation pipelines to provision, deploy, patch and manage cloud infrastructure.
• Implement AI‑based automation solutions for Cloud Operations to monitor performance, scalability and respond to incidents and operational issues autonomously.
• Implement GenAI tools to perform real‑time Root Cause Analysis (RCA), correlate complex event data (logs, metrics), and auto‑generate runbooks and incident summaries.
• Develop and train predictive ML models to analyze historical telemetry and forecast potential system outages or performance bottlenecks and configure proactive monitoring and alerting for critical services.
• Manage security and compliance by utilizing AI agents to detect configuration drift and auto‑generate compliant updates for IAM, network, and security policies.
• Manage security and compliance by remediating vulnerabilities, configuring notifications, supporting audits, and maintaining certifications and governance standards.
• Collaborate with application, architecture, AIOps, FinOps and security teams to ensure production readiness.
• Lead proof‑of‑concepts, implement new cloud services and adapt quickly to new cloud releases and features to enhance operational capabilities.
• Understand middleware components to provide end‑to‑end production support and troubleshoot complex operational scenarios.
• Works with application teams, analyzing logs and data, opens service requests, works with vendors, partners, and drives problem resolution.
• Reviews architectural designs for applications to ensure reliable and performant design patterns are implemented.
• Hands‑on experience in deploying applications, workloads, and data to the cloud environment, often involving migration from on‑premises infrastructure or other cloud providers.
• Advanced experience working with Finance and procurement team and implement cost optimization strategies based on changing workload patterns, business requirements, and new offerings from cloud providers.

What You'll Bring

• 5 years of experience in public cloud operations (AWS, Azure, GCP), with a strong focus on AIOps integration.
• Deep, demonstrable expertise designing and operationalizing solutions leveraging AWS Bedrock/Agent Frameworks and Azure Copilot for Cloud Operations.
• Expertise in Infrastructure as Code (Terraform, CloudFormation), Ansible, and CI/CD pipelines, including supervising AI‑generated infrastructure artifacts.
• Proficiency in scripting languages (Python, Bash),
• Expertise in integrating observability platforms (Dynatrace, Prometheus) into AI/ML platforms for predictive analysis and anomaly detection.
• Understanding of Site Reliability Engineering (SRE) and operational reliability principles.
• Experience with monitoring tools (CloudWatch, Prometheus, Dynatrace, Azure Monitor) and ServiceNow.
• Ability to adapt to new cloud releases and emerging technologies.
• Excellent troubleshooting, problem‑solving, and communication skills.
• Hands‑On experience on Jboss, Tomcat, IBM WAS, Oracle, DB2, MSSQL and Postgres is a plus.

Education Requirements

• Bachelor’s degree in computer science or other technical discipline.
• Technical Certifications are a plus.

Physical Actions

This role, whether performed virtually or in an office setting, will include normal and customary distractions, noise, and interruptions. Sits or stands for extended periods of time, up to a full work shift. Occasionally reaches overhead and below the knees, including bending, twisting, pulling, and stooping. Occasionally moves, lifts, carries, and places objects and supplies weighing 0-10 pounds without assistance. Listens to, interprets, and differentiates auditory information (other speaking) at normal speaking levels with or without correction. Visually verifies and reads information. Visually locates material, resources and other objects. Ability to continuously operate a computer for extended periods of time, up to a full work shift. Physical dexterity sufficient to use hands, arms, and shoulders repetitively to operate keyboard and other office equipment up to a full work shift.

Benefits

• Farmers offers a competitive salary commensurate with experience, qualifications and location.
• CA Only: $102,450 - $174,240
• CO Only: $96,075 - $150,260
• HI/IL/MN/VT Only: $96,075 - $160,710
• MA Only: $96,075 - $160,710
• O MD Only: $96,075 - $160,710
• DC/NJ/NY/OH Only: $96,075 - $174,240
• Albany County, NY/Cleveland, OH: $102,450 - $150,260
• WA Only: $96,075 - $182,625
• Bonus Opportunity (based on Company and Individual Performance)
• 401(k)
• Medical
• Dental
• Vision
• Health Savings and Flexible Spending Accounts
• Life Insurance
• Paid Time Offli>
• Paid Parental Leave
• Tuition Assistance
• For more information, review “What we offer” on https://www.farmers.com/careers/corporate/#offer

Job Location(s)

R_US - United States

Equal Opportunity Statement

Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws.