Cloud Operations Tech Support Analyst - Remote

Talentify.io; United States; Remote; USD 120,000 - 177,000; Full time

Job summary

Join a forward-thinking company as a Cloud Operations Tech Support Analyst, where you will manage cloud infrastructure and provide critical support to ensure system reliability. This remote opportunity offers a competitive salary of up to $176,700 annually, along with a comprehensive benefits package. You will have the chance to work with cutting-edge technologies and make a significant impact on health outcomes for millions. With flexible work arrangements and clear paths for career advancement, this role is perfect for those looking to thrive in a dynamic environment. Embrace the chance to grow while contributing to meaningful change in healthcare technology.

Benefits

Comprehensive benefits package

Equity stock purchase

401k contributions

Flexible remote work

Incentive and recognition programs

Qualifications

• Bachelor's degree in Computer Science or equivalent experience required.
• AZ-900 certification and Linux experience are essential.

Responsibilities

• Manage and monitor cloud infrastructure, including deployments and updates.
• Provide level 2 support for escalated issues and maintain system availability.

Skills

Linux

OS Patch Management

Azure

Terraform

GIT

CI/CD pipeline

Education

Bachelor's degree in Computer Science

7+ years of equivalent experience

Tools

Azure services (Entra, AKS, Firewall)

Monitoring tools

Job description

Cloud Operations Tech Support Analyst - Remote

Employer Industry: Healthcare Technology

Why consider this job opportunity:
- Salary up to $176,700 annually
- Comprehensive benefits package, including equity stock purchase and 401k contributions
- Flexible remote work opportunity from anywhere within the U.S.
- Incentive and recognition programs to reward performance
- Clear direction for success and development opportunities for career advancement
- Opportunity to make a positive impact on health outcomes for millions of people

What to Expect (Job Responsibilities):
- Manage and monitor all cloud infrastructure, including weekend production deployments and OS updates
- Provide level 2 support for escalated issues and maintain highly available systems
- Develop and maintain automation for server and application build, test, and deployment
- Configure and deploy monitoring tools and scripts for systems and applications
- Participate in Incident Management, Problem Management, and Change Management

What is Required (Qualifications):
- Bachelor's degree in Computer Science or 7+ years of equivalent experience
- AZ-900 certification
- 3+ years of experience with Linux and OS Patch Management
- 1+ years of hands-on Azure experience, including services like Entra, AKS, and Firewall
- Experience with Terraform and GIT or any CI/CD pipeline solution

How to Stand Out (Preferred Qualifications):
- AZ-104, AZ-500 Certification
- Open IAM experience
- ITSM/SaaS experience
- Knowledge of regulatory security and compliance requirements (e.g., MARS-E, NIST 800-53)

#HealthcareTechnology #RemoteWork #CareerOpportunity #CompetitivePay #CloudInfrastructure

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